Home » Support News » Software

Support, News and Updates

Support

Unable to locate the installation log file WFXUNIST.ISU

Error message: “Unable to locate the installation log file C:\Program Files\WinFax\WFXUNIST.ISU” during WinFax PRO uninstallation or “WFXUNINST.ISU is missing or corrupt.” This is an error that causes an uninstall of WinFax PRO to fail.  This file is an un-installation log file that is generated by a third party installation tool called Install Shield. Its automatically […]

WinFax Error: Cannot open compressed file INSPRINT.LSZ

This error message can occur with version 10.0 and higher of WinFax PRO when the computer is configured as a Fax Sharing Host. It is also related to Error Loading CopyUNIDRV, and WinFax PRO detects that DCOM is not available, please install and activate DCOM support message. This error message can be corrected with WinFax Tools.  Click “Install & […]

No pages,attachments or documents added when printing to the WinFax printer driver

If you’re experiencing problems with WinFax or TalkWorks where faxes are not displayed in your send dialog window, you will need to use the “WinFax No Pages fix” button in WinFax Tools.  This fix is for all versions of WinFax PRO 8,9,10 and TalkWorks PRO 2,3 that are using Windows NT, Windows 2000, Windows XP or Windows 2003 Server. […]

How to repair logs or phonebooks in WinFax using WinFax Tools

Sometimes a fax can appear stuck or faxes fail to send when you submit them. This can be caused due to corruption in the default WinFax send, receive and outbox log. Repairing a log or phonebook database in WinFax can now be accomplished with ease using our custom WinFax Tools program that is included with the WinFax Support […]