Situation: You have recently installed one of the following products:
Solutions:
Included here are two solutions to this error message. Review each solution and determine which action you wish to take.
Solution 1: If you want to have a working WinFax macro active in Microsoft Word.
GetFaxing.com has released a working macro for Microsoft Word 2000/XP/2003. You can download a FREE trial of the macro This macro will automatically replace the existing macro, and you will not need to follow any of the steps described in this document, or Symantec's document to resolve this problem.
Solution 2: I don't want a macro for WinFax and Word: Follow the steps as described in Symantec's technical support document to correct this error:
Symantec's solution
Additional troubleshooting steps are available from Microsoft's Web site:
Microsoft's solution
- Norton SystemWorks 2002 (with WinFax Basic Edition 10.02)
- WinFax PRO 10.02
- WinFax Basic Edition 10.02
- "Winword has caused an error in VBE6.DLL"
- "Microsoft Word for Windows has encountered a problem and needs to close."
- "The instruction at "0x650D6D0B" referenced memory at 0x00000000". The memory could not be written. "
- "The macros in this project are disabled."
Solutions:
Included here are two solutions to this error message. Review each solution and determine which action you wish to take.
Solution 1: If you want to have a working WinFax macro active in Microsoft Word.
GetFaxing.com has released a working macro for Microsoft Word 2000/XP/2003. You can download a FREE trial of the macro This macro will automatically replace the existing macro, and you will not need to follow any of the steps described in this document, or Symantec's document to resolve this problem.
Solution 2: I don't want a macro for WinFax and Word: Follow the steps as described in Symantec's technical support document to correct this error:
Symantec's solution
Additional troubleshooting steps are available from Microsoft's Web site:
Microsoft's solution
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