Support, News and Updates
Support
Error message: “Unable to locate the installation log file C:\Program Files\WinFax\WFXUNIST.ISU” during WinFax PRO uninstallation or “WFXUNINST.ISU is missing or corrupt.” This is an error that causes an uninstall of WinFax PRO to fail. This file is an un-installation log file that is generated by a third party installation tool called Install Shield. Its automatically […]
This error message can occur with version 10.0 and higher of WinFax PRO when the computer is configured as a Fax Sharing Host. It is also related to Error Loading CopyUNIDRV, and WinFax PRO detects that DCOM is not available, please install and activate DCOM support message. This error message can be corrected with WinFax Tools. Click “Install & […]
In this article I will describe some of the challenges of installing WinFax PRO with a Windows 2003 Server, and also the use of Terminal Services/Remote Desktop Services.
This article will help you perform an install or reinstall of WinFax PRO 10 with Windows XP Home edition or Windows XP Professional with Service Pack 2 or Service Pack 3. All versions of WinFax PRO will install under Windows XP (all service packs). With the support of WinFax Tools and this article, you can accomplish an […]
This problem can be resolved with WinFax Tools by pressing the Fix Start up errors button. This error message, along with the “WinFax is not active for this User Account. Please start the controller and try again.” error message are both related. They can only occur with version 10.02 and higher of WinFax PRO that […]
WinFax is not active for this user account This error message can occur with version 10.02 and higher of WinFax PRO that is operating in the Windows XP environment. It does not appear under Windows 2000 or windows 9x environments, or versions 10.0 or 10.01. To determine the version of WinFax PRO you are using, click “WinFax […]
When you reboot your computer, the WinFax PRO configuration wizard setup screen appears. You need to cancel or complete the setup to continue using the computer. The next time you reboot the computer, this setup appears again. This error can be repaired with WinFax Tools. To repair this problem follow these steps: Start WinFax Tools […]
If you’re experiencing problems with WinFax or TalkWorks where faxes are not displayed in your send dialog window, you will need to use the “WinFax No Pages fix” button in WinFax Tools. This fix is for all versions of WinFax PRO 8,9,10 and TalkWorks PRO 2,3 that are using Windows NT, Windows 2000, Windows XP or Windows 2003 Server. […]
Sometimes a fax can appear stuck or faxes fail to send when you submit them. This can be caused due to corruption in the default WinFax send, receive and outbox log. Repairing a log or phonebook database in WinFax can now be accomplished with ease using our custom WinFax Tools program that is included with the WinFax Support […]
If you’ve sent a large number of faxes and you want to stop all of them, you can do a simple “HOLD ALL” in WinFax to stop the sending of all faxes in your outbox.