Visit the WinFax technical support Forums here: WinFax Forums
Organizing your faxes with the WinFax PRO Message Stores August 18th, 2009
Message Stores
WinFax PRO and TalkWorks PRO stores log records in the default Messages message store. A message store works like a filing cabinet with drawers that hold different types of files. For easy access, the Messages message store organizes your messages by placing them in one of four default folders:
- Send Log Stores sent messages.
- Receive Log Stores received messages.
- Outbox Stores scheduled, held, and pending messages.
- Wastebasket Stores deleted messages until you remove them manually or automatically.
Fax and voice log entries in the Messages message store are uncompressed; the Messages message store is therefore more suitable for short-term message storage or for storing a smaller number of messages.
If you want to keep your messages for long-term use or you receive large numbers of messages, you can set up your own message filing system with custom message stores and subfolders. For example, you might want to organize correspondence by customer and your sales reports by quarter.
WinFax PRO WFXCTL32 caused an invalid page fault in module WFXIFWPP when connecting to a Fax Sharing host August 18th, 2009
Error: WFXCTL32.EXE caused an invalid page fault in module WFXIFWPP.DLL when connecting to a WinFax PRO or TalkWorks PRO Fax Sharing host.
Versions of WinFax affected: Confirmed with all versions of WinFax PRO 9.0x, WinFax PRO 10.0x and TalkWorks PRO 3.0. This error only exists on a fax sharing client, when connecting to a fax host.
This error occurs when a Fax Sharing client connects to a Host, and displays the Received Fax Dialog box. This dialog box contains a selection list box from the Host computer containing the Fax Message information, including the number of pages, the Remote CSID, the type of message (fax or voice), and the date & time the message was received. This data is stored internally as comma delimited format. If a Remote CSID contains a comma, the list is becomes shifted and is positioned in the list box incorrectly. Lack of error conditions in this module causes the error message in to fault in module WFXIPWPP.DLL
Solution/Workaround:
To correct this problem, you need to view the Host receive log and examine any received faxes that have a Remote CSID that contain a comma. You need to remove these specific faxes from the Receive log (either delete them, or move them into another folder).
If these faxes are being received from within your own organization, you can prevent future occurances of this error by remove any comma’s from the CSID’s in the fax machines, or software that you use within your organization. Unfortunately, you cannot control other fax machines that you receive from, so any other fax machine you receive from with a comma is the CSID will trigger this error.
What is a Remote CSID (also called a TSID)?
This is the data that the caller has entered in the fax machine, or fax software that identifies that specific fax machine. Usually, this information contains the fax number but sometimes can also contain a text message, like a company or department name. If the CSID (or the TSID) contains a comma, this triggers the error in WinFax. This is a flaw that was not fixed by Symantec, expecting that a CSID would never contain a comma.
Posted in Fax Sharing, Send and Receive, Support | Comments Closed
Internet Fax with your own fax number for only $1.00 a month. August 17th, 2009
Your own dedicated incoming fax line for $1.00 a month ($12.00 a year) Yes it is true. Forget those other services that charge $10 to $20 a month! Available in the USA and Canada!
We’ve been testing an on-line fax service for a few months now, and have found OneSuite.com to be reliable for incoming and outgoing faxes. Get yourself your own fax number, from a selection of 16 U.S. states, with unlimited incoming fax pages. Your faxes are then transmitted to you instantly to your e-mail address in a multi-page PDF format. Get started for as low as $1.00 a month for unlimited incoming fax service! and you can get started within minutes with a minimum pre-paid amount of $10.00 US Dollars. Use the link below to sign up, and get an additional 5% sign up bonus and your 1st month free! https://www.onesuite.com/A96909221/suitetreat
If you want to be able to send and receive faxes, the service is $2.95 a month and includes unlimited incoming faxes. Sent faxes are charged at a per page rate , in USA/Canada the current rate is 2.5 cents per page.
No setup fees, no hidden fees, you pay for what you use and the monthly fee of only $2.95 for sending and receiving, or $1.00 a month for receiving only. Each subscription plan includes your own fax number, with unlimited fax receive.
Use SuiteTreat promotion code : A96909221 to receive the 5% Bonus plus your 1st month free.
Posted in Guides, Send and Receive, Support | Comments Closed
WinFax fax broadcasting with Microsoft Word August 6th, 2009
Need to fax blast your message to your customers? Have a service which sends fax updates to customers? Why pay for a fax broadcasting service when you can easily do this yourself? Automate the power of WinFax PRO and Microsoft Word’s Merge capability. Fax blast your fax message from your contact list using GetFaxing.com’s WinFax Macro for Microsoft Word. Save hundreds of dollars a month by sending your faxes yourself using your own fax modem with WinFax PRO. Compatible with WinFax PRO from Symantec, versions 8.03 to 10.04 (with the exception of 10.02) and Microsoft Word 2000, XP, 2003 and 2007. For details on the Free trial of the WinFax Macro for Microsoft Word see http://www.getfaxing.com/products.htm
WinFax, Super G3 and the speed of fax. July 27th, 2009
Why are faxes so slow to complete when sending or receiving?
This is a common question that isn’t always easy to answer without more details on the specific fax pages you’re actually sending or receiving. There is a possibility that transmission errors can cause pages to be re-transmitted, increasing the overall send and receive time. In addition, there are compatibility issues with specific types of fax devices, where the maximum fax speed may be limited due to different fax specifications such as v.34, v.32bis and v.17 (more on this later.) Read the rest of this entry »
Using two / dual fax modems with WinFax July 13th, 2009
WinFax PRO will support up to 2 modems on a single PC. If you need to have dual modems, I’d recommend ensuring both modems are different, otherwise, you may run into difficulties. Two external controller based modems are best, or one external controller-based and one internal controller-less. You can try two controller-less modems, but make sure they are different models/manufacturers. Never use two softmodem based modems on a single machine, you’re just asking for trouble.
Error: WinFax is not active for this User Account. Please start the controller and try again. July 12th, 2009
This error message can occur with version 10.02 and higher of WinFax PRO that is operating in the Windows XP environment. It does not appear under Windows 2000 or windows 9x environments, or versions 10.0 or 10.01. To determine the version of WinFax PRO you are using, click “WinFax Info” button in WinFax Tools.
Usually, starting the WinFax Controller may correct this problem, in some scenarios you may need to reboot of the computer. If this does not solve the problem, then your installation of WinFax is likely corrupt and needs repair.
If you continue to encounter this error we recommend using the “Fix Start Up Errors” option in WinFax Tools.
Posted in Installation, Send and Receive, Setup, Support | No Comments »