WinFax PRO Premium Support Forums
WinFax PRO Premium Support Forums

Welcome to the first and only dedicated Web site for WinFax PRO faxing software from Symantec/Delrina. We offer a free community based forum for WinFax PRO, plus premium members have access to our exclusive WinFax Tools automated diagnostic and repair tool, support via forums, compatibility fixes, downloads and access to all archived postings.

You can also get professional WinFax Live Remote Support Services from a knowledgeable WinFax tech.

Support the WinFax community and become a WinFax Premium Subscriber You'll have access to all the WinFax support forums and exclusive WinFax Tools program to troubleshoot WinFax issues for only $29.99 (US$) per year. Click the links above for more details.

Visit the WinFax technical support Forums here: WinFax Community Support Forums

GetFaxing.com Online Fax Store

Export WinFax phonebook service   February 3rd, 2011

Do you have phonebooks stored in WinFax that you need exported to dBASE .DBF, Comma Separated Values .CSV, Comma or Tab delimited, or Microsoft Excel 2003/2007/2010 spreadsheet format?  No longer have Symantec WinFax PRO installed to export the data? We can help.  We can also convert your WinFax phonebooks for use with FaxTalk or Outlook ready format. You send us the original phonebook files, and we convert them to the format of your choosing.  We can even repair a corrupted phonebook. Contact us for your specific needs

Upgraded to Windows 7 / 8 or Windows Vista and require a replacement for WinFax PRO?
If you’ve upgraded to Windows 8, 7, Windows Vista or Windows 2008, you’ll find that WinFax PRO is no longer functioning properly. We’ve posted the technical reasons for this in some of our other articles, as an alternative, we recommend replacing your WinFax PRO software with FaxTalk FaxCenter Pro or another FaxTalk fax software product.

FaxTalk software is available in three different versions depending on your needs, FaxTalk FaxCenter Pro as a replacement to WinFax PRO for faxing, FaxTalk Messenger Pro, as a replacement for TalkWorks PRO (it is WinFax with voice support if you have the proper fax/voice modem) and FaxTalk Multiline Server (a networking fax software that supports up to 8 fax modems at once, a replacement for WinFax PRO Fax Sharing)

An ActiveX security flaw has been detected in the WinFax PRO Viewer Control. This bulletin applies to the following versions of WinFax:

  • WinFax PRO 8.0x
  • WinFax PRO 9.0x
  • WinFax PRO 10.0x
  • TalkWorks PRO 2.0x
  • TalkWorks PRO 3.0
  • WinFax Basic Edition (all versions)
  • TalkWorks Basic Edition (all versions)
  • Delrina Fax (French release, version 8.0x and above)

More details on this security flaw by clicking here

Symantec has released this official Security Bulletin for WinFax PRO, technical details can be found at Symantec’s Web site

If you use a Norton product for security, such as Norton 360 and Norton Internet Security 2009, this threat is detected with current definitions. Other security software from other vendors  may also detect this threat.

Regardless of the type of security you are using, We recommend setting the KillBit for this specific ActiveX control to always prevent it from activating. Setting this KillBit does NOT effect the normal operation of WinFax PRO. 

This is recommended if you have or do not have an installation of WinFax PRO.

If you have prior experience in setting a KillBit in the Windows registry, the CSLID for the WinFax PRO Viewer Control is {C05A1FBC-1413-11D1-B05F-00805F4945F6}

or, you can use our tool to do this for you, download our Free version of WinFax Tools.  Click “Fix Security DLL” button and the KillBit will be set automatically.

UPDATE: In a Windows XP update that was released February 9th, 2010, this security flaw was finally addressed. The actual update released by Microsoft is: Microsoft Security Bulletin MS10-008 – Critical Cumulative Security Update of ActiveX Kill Bits (978262).   If you have already downloaded this security update for Windows XP, then your system will already have the necessary ActiveX Kill bits set for the WinFax PRO ActiveX control.  You can still download WinFax Tools and confirm if the ActiveX kill bit was applied properly by this Windows XP Update. If your system has the Killbit set, the WinFax Tools program will indicate it has already been applied.

Error message: “Unable to locate the installation log file C:\Program Files\WinFax\WFXUNIST.ISU” during WinFax PRO uninstallation or “WFXUNINST.ISU is missing or corrupt.”

This is an error that causes an uninstall of WinFax PRO to fail.  This file is an uninstallation log file that is generated by a third party installation tool called Install Shield. Its automatically generated when you first installed WinFax PRO, so you won’t find this file on the WinFax PRO installation CD ROM. This log file contains all the information and settings that the uninstall program requires to remove WinFax, such as the program folder locations and features that you added or removed during the install process. Read the rest of this entry »

 

windows7Many of you held off upgrading from Windows XP to Windows Vista and are considering the upgrade to Microsoft’s latest operating system Windows 7 (or even the new Windows 8), but are wondering if many of your existing applications such as WinFax PRO will work.

WinFax PRO and TalkWorks PRO (the fax/voice version of Symantec’s popular fax software) still have a strong user base and many of you don’t want to give up this powerful and easy to use desktop faxing software.

Unfortunately Microsoft Windows 7, along with the upcoming Windows 8 are NOT compatible with WinFax PRO. Read the rest of this entry »


Symantec, WinFax, WinFax PRO, WinFax PRO 10, WinFax PRO 10.01, WinFax PRO 10.02, WinFax PRO 10.03, WinFax PRO 10.04, TalkWorks PRO 2.0, TalkWorks PRO 3.0
are all registered trademarks of Symantec Corporation.
Microsoft Word is a registered trademark of Microsoft Corporation.
©2012 GetFaxing.com. GetFaxing.com is not affiliated with any of the third-party companies listed on this Web site, see the legal disclaimer for more details.