WinFax PRO Support

Do you have phonebooks stored in WinFax that you need exported to dBASE .DBF, Comma Separated Values .CSV, Comma or Tab delimited, or Microsoft Excel 2003/2007/2010 spreadsheet format?  No longer have Symantec WinFax PRO installed to export the data? We can help.  We can also convert your WinFax phonebooks for use with FaxTalk or Outlook ready format. You send us the original phonebook files, and we convert them to the format of your choosing.  We can even repair a corrupted phonebook. Contact us for your specific needs

Your own dedicated incoming fax line for $1.00 a month ($12.00 a year)  Yes it is true. Forget those other services that charge $10 to $20 a month! Available in the USA and Canada!

We’ve been testing an on-line fax service for a few months now, and have found OneSuite.com to be reliable for incoming and outgoing faxes.  Get yourself your own fax number, from a selection of 16 U.S. states, with unlimited incoming fax pages.  Your faxes are then transmitted to you instantly to your e-mail address in a multi-page PDF format. Get started for as low as $1.00 a month for unlimited incoming fax service! and you can get started within minutes with a minimum pre-paid amount of $10.00 US Dollars. Use the link below to sign up, and get an additional 5% sign up bonus and your 1st month free!  https://www.onesuite.com/A96909221/suitetreat

If you want to be able to send and receive faxes, the service is $2.95 a month and includes unlimited incoming faxes.  Sent faxes are charged at a per page rate , in USA/Canada the current rate is 2.5 cents per page. 

No setup fees, no hidden fees, you pay for what you use and the monthly fee of only $2.95 for sending and receiving, or $1.00 a month for receiving only.  Each subscription plan includes your own fax number, with unlimited fax receive.

Use SuiteTreat promotion code : A96909221 to receive the 5% Bonus plus your 1st month free.

An ActiveX security flaw has been detected in the WinFax PRO Viewer Control. This bulletin applies to the following versions of WinFax:

• WinFax PRO 8.0x
• WinFax PRO 9.0x
• WinFax PRO 10.0x
• TalkWorks PRO 2.0x
• TalkWorks PRO 3.0
• WinFax Basic Edition (all versions)
• TalkWorks Basic Edition (all versions)
• Delrina Fax (French release, version 8.0x and above)

More details on this security flaw by clicking here

Symantec has released this official Security Bulletin for WinFax PRO, technical details can be found at Symantec’s Web site

If you use a Norton product for security, such as Norton 360 and Norton Internet Security 2009, this threat is detected with current definitions. Other security software from other vendors  may also detect this threat.

Regardless of the type of security you are using, We recommend setting the KillBit for this specific ActiveX control to always prevent it from activating. Setting this KillBit does NOT effect the normal operation of WinFax PRO. 

This is recommended if you have or do not have an installation of WinFax PRO.

If you have prior experience in setting a KillBit in the Windows registry, the CSLID for the WinFax PRO Viewer Control is {C05A1FBC-1413-11D1-B05F-00805F4945F6}

or, you can use our tool to do this for you, download our Free version of WinFax Tools.  Click “Fix Security DLL” button and the KillBit will be set automatically.

UPDATE: In a Windows XP update that was released February 9th, 2010, this security flaw was finally addressed. The actual update released by Microsoft is: Microsoft Security Bulletin MS10-008 – Critical Cumulative Security Update of ActiveX Kill Bits (978262).   If you have already downloaded this security update for Windows XP, then your system will already have the necessary ActiveX Kill bits set for the WinFax PRO ActiveX control.  You can still download WinFax Tools and confirm if the ActiveX kill bit was applied properly by this Windows XP Update. If your system has the Killbit set, the WinFax Tools program will indicate it has already been applied.

When you reboot your computer, the WinFax PRO configuration wizard setup screen appears. You need to cancel or complete the setup to continue using the computer.  The next time you reboot the computer, this setup appears again. This error can be easily fixed with WinFax Tools. To repair this problem follow these steps: Read the rest of this entry »

Looking to purchase WinFax PRO?  You may have found links on the internet to download software on the Web and we recommend you do NOT download WinFax illegally from any of these sites. These sites will take your money and you’ll end up with nothing, or worse, stolen personal & financial information.  Symantec (the developers of WinFax PRO) discontinued the software in 2006. The final version is WinFax PRO 10,  and Symantec  no longer sells it. 

 To purchase WinFax PRO, you’ll need to buy from a liquidator/distributor who has NOS (New Old Stock) on hand, or buy from a third-party 2nd hand.   Read the rest of this entry »

Shown above is a typical internal PC fax modem and a DSL modem

At one time, fax/modems were a common hardware item that were bundled with many pre-built PCs.  In an effort for computer manufacturers to reduce prices, and because of the decline of dial-up Internet modem usage, fax/modems are not usually bundled with a computer and must be purchased seperately as an add-on. While dial-up internet still being used, it’s rapidly being replaced by high speed internet service, such as DSL.  The DSL modem that is usually supplied to you when you subscribe uses the high frequency (25 kHz – 1 mHz) of your telephone line for internet service.  The lower frequency (4 khz and below) is used for use for regular telephone calls (voice), fax and data calls.

So the question is, if I have a modem for my DSL connection, I should still be able to send a fax with WinFax, right? Read the rest of this entry »

I recently picked up a Magicjack, you might have seen the commercials on television, its a USB device that plugs into your computer that allows you to plug a telephone into it, giving you a dial tone so you can make telephone calls using a regular corded or cordless telephone. The difference is the telephone call is routed via your computer to the Internet, using the Magicjack service. Read the rest of this entry »

Symantec WinFax PRO 10 is the last version of WinFax to be released, it comes in five different revisions, 10.0, 10.01, 10.02, 10.03 and 10.04 (often incorrectly called 10.4). When we troubleshoot a problem with our Remote Technical Support service, the first question we usually ask is what version of WinFax are you using?  Many can’t answer this, or usually answer version 10 when they may have version 10.02, or 10.03.  Our WinFax Tools application (click the WinFax Info button) can tell you immediately the version you have installed, but if you don’t have the product installed, you have to manually check for files on your CD or look at the product box. More details below.  Read the rest of this entry »

Symantec quietly discontinued its sales and distribution of WinFax PRO 10 in June of 2006.  A few years after the product has been discontinued there are thousands of WinFax PRO users out there. The reason for the longevity of this product is because there is nothing out there that can can match its capabilities, ease of use, and low price.  While its true that fax isn’t as popular as it once was 10 or more years ago, its still widely used by many businesses and individuals out there.

Read the rest of this entry »