Welcome to the first and only dedicated Web site for WinFax PRO faxing software from Symantec/Delrina. We offer a free community based forum for WinFax PRO, plus premium members have access to our exclusive WinFax Tools automated diagnostic and repair tool, support via forums, compatibility fixes, downloads and access to all archived postings.
You can also get professional WinFax Live Remote Support Services from a knowledgeable WinFax tech.
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Visit the WinFax technical support Forums here: WinFax Community Support Forums
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Windows 7 and Windows XP Mode (XPM) June 24th, 2009
Windows XPM is an interesting feature for Windows 7, it allows Windows XP applications to run under the same desktop with Windows 7. Unfortunately, Not all PC’s will support the new Windows XP Mode under Windows 7. The processor must support a feature called “hardware virtualization”, which is not supported in many Intel & AMD processors. In addition, even if your CPU does support hardware virtualization, your BIOS must also support it. If you have an older bios that can’t be updated and a chip that does support hardware virtualization, you’ll still be out of luck in using Windows XPM in Windows 7.
UPDATE: Microsoft has released an update for Windows XP Mode to allow for compatibility with processors without hardware virtualization. For best performance, Microsoft recommended a hardware virtualization CPU. Read the rest of this entry »
Posted in Support | Comments Closed
Symantec WinFax PRO and Microsoft Windows 7 compatibility June 3rd, 2009
Many of you held off upgrading from Windows XP to Windows Vista and are considering the upgrade to Microsoft’s latest operating system Windows 7 (or even the new Windows 8), but are wondering if many of your existing applications such as WinFax PRO will work.
WinFax PRO and TalkWorks PRO (the fax/voice version of Symantec’s popular fax software) still have a strong user base and many of you don’t want to give up this powerful and easy to use desktop faxing software.
Unfortunately Microsoft Windows 7, along with the upcoming Windows 8 are NOT compatible with WinFax PRO. Read the rest of this entry »
Problems with WinFax and Windows XP – Phonebooks, completing install, CSID, dialog boxes disappearing during install. November 30th, 2008
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If you’ve recently upgraded or installed updates for your Windows XP computer that included one or more of the following; Internet Explorer 8, Internet Explorer 7, Service Pack 2, or Service Pack 3, or any Security Updates and you use WinFax (WinFax PRO versions 10, 9, 8 or TalkWorks PRO 2,3), you may have encountered a problem entering fax numbers in a WinFax phonebook. You may have also encountered various problems (dialog boxes disappearing, closing, General Protection Faults) during the installation or setup of WinFax - such as, entering a fax number, an IP address, dialing settings, area codes, passwords, or CSID (Caller Station Identifer). Read the rest of this entry »
Posted in Installation, Setup, Support | Comments Closed