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	<title>WinFax PRO Support &#187; compatibility</title>
	<atom:link href="http://www.getfaxing.com/winfax/tag/compatibility/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.getfaxing.com/winfax</link>
	<description>Where you can find answers about Symantec WinFax PRO</description>
	<lastBuildDate>Thu, 26 Aug 2010 15:51:17 +0000</lastBuildDate>
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		<item>
		<title>WinFax and Vista compatibility</title>
		<link>http://www.getfaxing.com/winfax/2009/07/21/winfax-and-vista-compatibility/</link>
		<comments>http://www.getfaxing.com/winfax/2009/07/21/winfax-and-vista-compatibility/#comments</comments>
		<pubDate>Tue, 21 Jul 2009 21:09:21 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Guides]]></category>
		<category><![CDATA[Installation]]></category>
		<category><![CDATA[Support]]></category>
		<category><![CDATA[10.01]]></category>
		<category><![CDATA[10.02]]></category>
		<category><![CDATA[10.03]]></category>
		<category><![CDATA[10.04]]></category>
		<category><![CDATA[compatibility]]></category>
		<category><![CDATA[compatible]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[windows 7]]></category>
		<category><![CDATA[WinFax]]></category>
		<category><![CDATA[WinFax PRO]]></category>
		<category><![CDATA[winfax pro 10]]></category>

		<guid isPermaLink="false">http://www.getfaxing.com/winfax/?p=350</guid>
		<description><![CDATA[There&#8217;s a lot of confusion regarding the compatibility of Microsoft Vista or Microsoft Windows 7 and WinFax PRO. Part of the confusion is that you can install WinFax on a Windows 7 or Vista installation, and you can send a cover page. See the following links regarding the full details on WinFax compatibility with Microsoft Vista or Windows 7. [...]]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s a lot of confusion regarding the compatibility of Microsoft Vista or Microsoft Windows 7 and WinFax PRO. Part of the confusion is that you can install WinFax on a Windows 7 or Vista installation, and you can send a cover page. See the following links regarding the full details on WinFax compatibility with Microsoft Vista or Windows 7.</p>
<p>
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<p>Information regarding use of WinFax with Microsoft Vista and Microsoft Windows 7 from the WinFax Forums:  <a href="http://www.getfaxing.com/forums/viewtopic.php?f=17&amp;t=718">http://www.getfaxing.com/forums/viewtopic.php?f=17&amp;t=718</a></p>
<p>Technical article on Microsoft Vista and WinFax PRO: <a href="http://www.getfaxing.com/winfax/2008/11/29/winfax-pro-and-microsoft-vista-compatibility/">http://www.getfaxing.com/winfax/2008/11/29/winfax-pro-and-microsoft-vista-compatibility/</a></p>
<p>Technical article on Microsoft Windows 7 and WinFax PRO: <a href="http://www.getfaxing.com/winfax/2009/06/03/symantec-winfax-pro-and-microsoft-windows-7-compatibility/">http://www.getfaxing.com/winfax/2009/06/03/symantec-winfax-pro-and-microsoft-windows-7-compatibility/</a></p>
<p>Alternative to WinFax PRO is FaxTalk FaxCenter Pro 7.5, it is compatible with Windows 7 &amp; VISTA. More details here: <a href="http://www.getfaxing.com">http://www.getfaxing.com</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>WinFax PRO and Internet Explorer 8 (IE8) compatibility</title>
		<link>http://www.getfaxing.com/winfax/2009/07/08/winfax-pro-and-internet-explorer-8-ie8-compatibility/</link>
		<comments>http://www.getfaxing.com/winfax/2009/07/08/winfax-pro-and-internet-explorer-8-ie8-compatibility/#comments</comments>
		<pubDate>Wed, 08 Jul 2009 18:53:59 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Support]]></category>
		<category><![CDATA[can't enter fax number]]></category>
		<category><![CDATA[closes]]></category>
		<category><![CDATA[compatibility]]></category>
		<category><![CDATA[csid]]></category>
		<category><![CDATA[entering numbers]]></category>
		<category><![CDATA[ie 8]]></category>
		<category><![CDATA[ie8]]></category>
		<category><![CDATA[internet explorer]]></category>
		<category><![CDATA[service pack 2]]></category>
		<category><![CDATA[service pack 3]]></category>
		<category><![CDATA[sp2]]></category>
		<category><![CDATA[sp3]]></category>
		<category><![CDATA[Symantec]]></category>
		<category><![CDATA[windows]]></category>
		<category><![CDATA[WinFax]]></category>
		<category><![CDATA[WinFax PRO]]></category>
		<category><![CDATA[xp]]></category>

		<guid isPermaLink="false">http://www.getfaxing.com/winfax/?p=269</guid>
		<description><![CDATA[If you&#8217;ve just upgraded to Internet Explorer 8, and now WinFax PRO 10 is no longer working as it should (closes when entering phone numbers, fails during an install when entering the CSID, or fails entering number of rings for automatic answer) then see the following link: WinFax PRO and Problems with SP2, SP3, IE7 [...]]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;ve just upgraded to Internet Explorer 8, and now WinFax PRO 10 is no longer working as it should (closes when entering phone numbers, fails during an install when entering the CSID, or fails entering number of rings for automatic answer) then see the following link: <a href="http://www.getfaxing.com/winfax/2008/11/30/problems-with-winfax-pro-and-windows-xp-service-pack-2-sp2-or-service-pack-3-sp3-or-internet-explorer-78/">WinFax PRO and Problems with SP2, SP3, IE7 or IE8</a></p>
]]></content:encoded>
			<wfw:commentRss>http://www.getfaxing.com/winfax/2009/07/08/winfax-pro-and-internet-explorer-8-ie8-compatibility/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Windows 7 and Windows XP Mode (XPM)</title>
		<link>http://www.getfaxing.com/winfax/2009/06/24/windows-7-and-windows-xp-mode-xpm/</link>
		<comments>http://www.getfaxing.com/winfax/2009/06/24/windows-7-and-windows-xp-mode-xpm/#comments</comments>
		<pubDate>Wed, 24 Jun 2009 20:55:26 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Support]]></category>
		<category><![CDATA[amd]]></category>
		<category><![CDATA[compatibility]]></category>
		<category><![CDATA[cpu]]></category>
		<category><![CDATA[intel]]></category>
		<category><![CDATA[virtualization]]></category>
		<category><![CDATA[windows 7]]></category>
		<category><![CDATA[WinFax]]></category>
		<category><![CDATA[xp]]></category>
		<category><![CDATA[xpm]]></category>

		<guid isPermaLink="false">http://www.getfaxing.com/winfax/?p=200</guid>
		<description><![CDATA[Windows XPM is an interesting feature for Windows 7, it allows Windows XP applications to run under the same desktop with Windows 7. Unfortunately, Not all PC&#8217;s will support the new Windows XP Mode under Windows 7. The processor must support a feature called &#8220;hardware virtualization&#8221;, which is not supported in many Intel &#38; AMD [...]]]></description>
			<content:encoded><![CDATA[<p>Windows XPM is an interesting feature for Windows 7, it allows Windows XP applications to run under the same desktop with Windows 7. Unfortunately, Not all PC&#8217;s will support the new Windows XP Mode under Windows 7. The processor must support a feature called &#8220;hardware virtualization&#8221;, which is not supported in many Intel &amp; AMD processors. In addition, even if your CPU does support hardware virtualization, your BIOS must also support it. If you have an older bios that can&#8217;t be updated and a chip that does support hardware virtualization, you&#8217;ll still be out of luck in using Windows XPM in Windows 7. <span id="more-200"></span></p>
<p>From Microsoft:</p>
<blockquote><p>Although OEMs have been shipping hardware virtualization in PCs for three years, hardware virtualization is not available in all PCs — so even if your PC is new, it may not have hardware virtualization. Additionally, those PCs with hardware virtualization have it turned off by default, so you will need to turn on the hardware virtualization capability before you can use it.</p></blockquote>
<p>More info on Microsoft&#8217;s site:</p>
<p><a href="http://www.microsoft.com/windows/virtual-pc/support/configure-bios.aspx">http://www.microsoft.com/windows/virtual-pc/support/configure-bios.aspx</a></p>
<p>A download tool is available to test your processor for both Intel and AMD. Please see Microsoft&#8217;s site for download links.</p>
<p>Tom&#8217;s Hardware has a good article on this:<br />
<a href="http://www.tomshardware.com/news/windows-xp-mode-virtualization-intel,7709.html">http://www.tomshardware.com/news/windows-xp-mode-virtualization-intel,7709.html</a></p>
<p>Ed Bott&#8217;s compiled a list of processors with the VT support.<br />
<a href="http://blogs.zdnet.com/Bott/?p=946">http://blogs.zdnet.com/Bott/?p=946</a></p>
<p><strong>Desktop CPUS</strong><br />
<strong>Core 2 Duo</strong></p>
<table border="1">
<tbody>
<tr>
<td>Processor</td>
<td>Supported</td>
</tr>
<tr>
<td>E4300/4400/4500/4600/4700</td>
<td>NO</td>
</tr>
<tr>
<td>E6300/6320/6400/6420/6540/6550</td>
<td>YES</td>
</tr>
<tr>
<td>E6600/6700/6750/6850</td>
<td>YES</td>
</tr>
<tr>
<td>E7200/7300/7400/7500</td>
<td>NO</td>
</tr>
<tr>
<td>E8190</td>
<td>NO</td>
</tr>
<tr>
<td>E8200/8300/8400/8500/8600</td>
<td>YES</td>
</tr>
</tbody>
</table>
<p><strong>Core 2 Extreme </strong></p>
<table border="1">
<tbody>
<tr>
<td>Processor</td>
<td>Supported</td>
</tr>
<tr>
<td>QX6700/6800/6850</td>
<td>YES</td>
</tr>
<tr>
<td>QX9650/9770/9775</td>
<td>YES</td>
</tr>
<tr>
<td>X6800</td>
<td>YES</td>
</tr>
</tbody>
</table>
<p><strong>Core 2 Quad </strong><br />
Q6600/6700 YES<br />
Q8200/8200S/8300/8400/8400S NO<br />
Q9300/9400/9400S YES<br />
Q9450/9550/9550S/9650 YES</p>
<p><strong>Core i7/Core i7 Extreme </strong><br />
I7-920/940 YES<br />
I7-965 YES</p>
<p><strong>Pentium D/Pentium EE </strong><br />
805/820/830/840 NO<br />
915/925/935/945 NO<br />
920/930/940/950/960 YES<br />
955/965 YES</p>
<p><strong>Pentium for Desktop </strong><br />
E2140/2160/2180/2200/2220 NO<br />
E5200/5300/5400 NO</p>
<p><strong>Mobile CPU products</strong></p>
<p><strong>Core 2 Duo Mobile </strong><br />
L7200/7300/7400/7500 YES<br />
P7350/7450 NO<br />
P7370 YES<br />
P8400/8600/8700/9500/9600 YES<br />
SL9300/9400/9600 YES<br />
SP9300/9400/9600 YES<br />
SU9300/9400/9600 YES<br />
T5200/5250/5270/5300/5450/5470 NO<br />
T5500/5600 YES<br />
T5550/5670/5750/5800/5850/5870/5900 NO<br />
T6400/6570 NO<br />
T7100/7200/7250/7300/7400 YES<br />
T7500/7600/7700/7800 YES<br />
T8100/8300 YES<br />
T9300/9400/9500/9550/9600/9800 YES<br />
U7500/U7600 YES</p>
<p><strong>Core 2 Extreme Mobile </strong><br />
QX9300 YES<br />
X7800/7900 YES<br />
X9000/9100 YES</p>
<p><strong>Core 2 Quad Mobile</strong><br />
Q9000 YES<br />
Q9100 NO</p>
<p><strong>Core 2 Solo </strong><br />
SU3300/3500 YES<br />
U2100/2200 YES</p>
<p><strong>Core Duo </strong><br />
L2300/2400/2500 YES<br />
T2050/2250 NO<br />
T2300/2400/2500/2600/2700 YES<br />
T2300E/2350/2450 NO<br />
U2400/2500 YES</p>
<p><strong>Core Solo</strong><br />
T1300/1400 YES<br />
T1350 NO<br />
U1300/1400/1500 YES</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Symantec WinFax PRO and Microsoft Windows 7 compatibility</title>
		<link>http://www.getfaxing.com/winfax/2009/06/03/symantec-winfax-pro-and-microsoft-windows-7-compatibility/</link>
		<comments>http://www.getfaxing.com/winfax/2009/06/03/symantec-winfax-pro-and-microsoft-windows-7-compatibility/#comments</comments>
		<pubDate>Wed, 03 Jun 2009 17:14:02 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Support]]></category>
		<category><![CDATA[10.0]]></category>
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		<category><![CDATA[10.2]]></category>
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		<category><![CDATA[delrina]]></category>
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		<guid isPermaLink="false">http://winfax.wordpress.com/?p=176</guid>
		<description><![CDATA[Many of you held off upgrading from XP to Vista are considering the upgrade to Microsoft&#8217;s latest operating system Windows 7, but are wondering if many of your existing applications such as WinFax PRO will work. WinFax PRO and TalkWorks PRO (the fax/voice version of Symantec&#8217;s popular fax software) still have a strong user base and many of you don&#8217;t want to give [...]]]></description>
			<content:encoded><![CDATA[<p>
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<p><img class="alignleft size-thumbnail wp-image-183" title="windows7" src="http://winfax.files.wordpress.com/2009/06/windows72.jpg?w=150" alt="windows7" width="150" height="150" />Many of you held off upgrading from XP to Vista are considering the upgrade to Microsoft&#8217;s latest operating system <strong>Windows 7, </strong>but are wondering if many of your existing applications such as WinFax PRO will work.</p>
<p>WinFax PRO and TalkWorks PRO (the fax/voice version of Symantec&#8217;s popular fax software) still have a strong user base and many of you don&#8217;t want to give up this powerful and easy to use desktop faxing software.</p>
<p>Unfortunately, Windows 7, doesn&#8217;t change the compatibility issues with WinFax PRO that were introduced with Microsoft Vista.  As expected, the same compatibility issues with WinFax PRO and TalkWorks PRO also exist with Windows 7. <span id="more-176"></span></p>
<p>We ran the Windows 7 Upgrade Adviser, this is a tool offered by Microsoft that scans your computer to determine if it can be upgraded to Windows 7. The program also scans all the existing software installed, and determines if there are any known compatibility problems with Windows 7.  <strong><em>The Windows 7 Upgrade Adviser, incorrectly  indicates that WinFax PRO / TalkWorks PRO has some minor issues, and to contact the publisher&#8217;s web site. </em></strong>. The link to Symantec&#8217;s Web site is no help as Symantec chooses to ignore the existence of WinFax or TalkWorks since they&#8217;ve discontinued the software.</p>
<p><strong><em>Minor issues they are not.</em></strong> You may be able to install WinFax or TalkWorks with Windows 7, but the required WinFax printer driver will not install.  This will prevent you from accessing WinFax from any application you want to fax from, it also prevents you from adding attachmentssuch as PDFs, Word documents, Text files, images, etc. for faxing.</p>
<p>Windows 7  Professional and Ultimate will include the not so impressive fax utility called <strong>Windows Fax &amp; Scan</strong>, a feature that was previously included in the Vista Ultimate and Vista Business Editions. If you&#8217;d rather update your software to a much more professional package that is compatible with both<strong> 32 and 64</strong> <strong>bit</strong> versions of Windows 7, Vista, Windows Server 2003 &amp; 2008, Windows XP and 2000, then we recommend FaxTalk FaxCenter Pro 8 or FaxTalk Messenger Pro 8.  For more details, see our Web page at <a href="http://www.getfaxing.com/faxtalk">http://www.getfaxing.com/faxtalk</a></p>
<p><strong>Windows 7 is not compatible  with WinFax PRO. There is no upgrade path available from Symantec for Windows 7 compatibility.  The WinFax PRO 10 software was discontinued by Symantec in June 2006, and no plans for future versions exist.   For information on moving to another software package that can import your WinFax data, please see <a href="http://www.getfaxing.com/faxtalk">http://www.getfaxing.com/faxtalk</a></strong></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Problems with WinFax PRO and Windows XP &#8211; Phonebooks, completing install, entering CSID, dialog boxes disappearing during install.</title>
		<link>http://www.getfaxing.com/winfax/2008/11/30/problems-with-winfax-pro-and-windows-xp-phonebooks-completing-install-entering-csid-dialog-boxes-disappearing-during-install/</link>
		<comments>http://www.getfaxing.com/winfax/2008/11/30/problems-with-winfax-pro-and-windows-xp-phonebooks-completing-install-entering-csid-dialog-boxes-disappearing-during-install/#comments</comments>
		<pubDate>Sun, 30 Nov 2008 23:20:36 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Installation]]></category>
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		<category><![CDATA[10.02]]></category>
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		<category><![CDATA[cannot]]></category>
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		<category><![CDATA[entering numbers]]></category>
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		<guid isPermaLink="false">http://winfax.wordpress.com/?p=36</guid>
		<description><![CDATA[If you've recently upgraded your Windows XP computer to include Internet Explorer 8, Internet Explorer 7, Service Pack 2, or the latest Service Pack 3, and you use WinFax PRO or TalkWorks PRO, you may have encountered a problem entering fax numbers in a phonebook. You may have also encountered problems during the installation or setup - such as, entering a fax number, an IP address, dialing settings, area codes, passwords, or CSID (Caller Station Identifer).]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" src="http://www.getfaxing.com/image/obj950geo928pg27p4.jpg" alt="" width="296" height="229" />If you&#8217;ve recently upgraded or installed updates for your Windows XP computer that included one or more of the following; Internet Explorer 8, Internet Explorer 7, Service Pack 2, or Service Pack 3, or recent Security Updates and you use WinFax PRO 10, 9, 8 or TalkWorks PRO 2,3 , you may have encountered a problem entering fax numbers in a phonebook. You may have also encountered problems (dialog boxes disappearing, closing, General Protection Faults) during the installation or setup &#8211; such as, entering a fax number, an IP address, dialing settings, area codes, passwords, or CSID (Caller Station Identifer).<span id="more-36"></span></p>
<p style="text-align: center;"><img class="aligncenter" src="http://www.getfaxing.com/image/obj753geo754pg27p4.jpg" alt="" width="279" height="319" /></p>
<p>A subscription to the WinFax Forums gives you access to all our WinFax Support forums, and includes use of our exclusive WinFax Tools application, download access to fax modem drivers and many other related WinFax downloads. For more details on subscribing to our service, please visit: <a href="http://www.getfaxing.com/services.htm#forums" target="_blank"> http://www.getfaxing.com/services.htm#forums </a></p>
<ol>
<li>Subscribe to WinFax Tools here with your Paypal account : <a href="http://www.getfaxing.com/services.htm#forums" target="_blank">http://www.getfaxing.com/services.htm#forums</a></li>
<li><a href="http://www.getfaxing.com/downloads/index.php?file=WinFaxTools.exe" target="_self">Download WinFax Tools</a> and save Winfax Tools to your desktop or other location.</li>
<li>Start WinFax Tools. Click &#8220;Check for Updates&#8221; to update WinFax Tools to the latest version (included with your subscription, enter your user id and password to access the download)</li>
<li>Click <strong>WinFax No Pages Fix</strong>. Click Yes to start the check. Click <strong>Yes</strong> to check compatibility settings. This option checks to ensure all the settings for WinFax are configured properly for Windows XP.</li>
<li>Click <strong>OK</strong> to the &#8220;Done processing&#8221; message.</li>
<li>Click <strong>Fix Viewer DLL Security</strong> button.  Click OK to continue. <em>(NOTE: A Windows XP security update from April 2010 makes this option obsolete, but  you should NOT skip this step. If WinFax Tools detects the security update has already been applied by a Windows XP update, it will report this.)</em></li>
<li>Click &#8220;<strong>Fix Entry Problem</strong>&#8221; button.</li>
<li>Follow the on-screen instructions.</li>
<li>Reboot computer.  NOTE: A reboot is necessary for the changes to be applied by Windows XP from Step 7.</li>
<li>If you continue to experience problems, visit our forums at <a href="http://www.getfaxing.com/forums" target="_blank">http://www.getfaxing.com/forums</a> and post a message. A technician can provide you additional assistance. (Forums support is included with your subscription)
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			<wfw:commentRss>http://www.getfaxing.com/winfax/2008/11/30/problems-with-winfax-pro-and-windows-xp-phonebooks-completing-install-entering-csid-dialog-boxes-disappearing-during-install/feed/</wfw:commentRss>
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		<title>WinFax PRO and Microsoft Vista compatibility</title>
		<link>http://www.getfaxing.com/winfax/2008/11/29/winfax-pro-and-microsoft-vista-compatibility/</link>
		<comments>http://www.getfaxing.com/winfax/2008/11/29/winfax-pro-and-microsoft-vista-compatibility/#comments</comments>
		<pubDate>Sat, 29 Nov 2008 22:38:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Installation]]></category>
		<category><![CDATA[Support]]></category>
		<category><![CDATA[10]]></category>
		<category><![CDATA[10.01]]></category>
		<category><![CDATA[10.02]]></category>
		<category><![CDATA[10.03]]></category>
		<category><![CDATA[10.04]]></category>
		<category><![CDATA[basic]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[compatibility]]></category>
		<category><![CDATA[fax]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Symantec]]></category>
		<category><![CDATA[ultimate]]></category>
		<category><![CDATA[Vista]]></category>
		<category><![CDATA[WinFax]]></category>
		<category><![CDATA[WinFax PRO]]></category>

		<guid isPermaLink="false">http://winfax.wordpress.com/?p=5</guid>
		<description><![CDATA[Symantec quietly discontinued its sales and distribution of WinFax PRO 10 in June of 2006.  A few years after the product has been discontinued there are thousands of WinFax PRO users out there. The reason for the longevity of this product is because there is nothing out there that can can match its capabilities, ease of use, and low price.  While its true [...]]]></description>
			<content:encoded><![CDATA[<p>Symantec quietly discontinued its sales and distribution of WinFax PRO 10 in June of 2006.  A few years after the product has been discontinued there are thousands of WinFax PRO users out there. The reason for the longevity of this product is because there is nothing out there that can can match its capabilities, ease of use, and low price.  While its true that fax isn&#8217;t as popular as it once was 10 or more years ago, its still widely used by many businesses and individuals out there.</p>
<p><span id="more-5"></span></p>
<p>If you&#8217;ve recently upgraded to Microsoft Vista, or purchased a PC with Vista pre-installed and want to use WinFax, you&#8217;re out of luck.  WinFax PRO will install under Microsoft Vista if you bypass the install warning message about compatibility, but it will not operate properly. The WinFax printer drivers will not install in Vista (it&#8217;s not compatible with the operating system due to Vista&#8217;s blocking of Kernel Mode printer drivers). The printer driver is the heart of WinFax, without it, you can&#8217;t send (&#8220;print&#8221;) faxes from your Windows applications, or can you attach documents. There are also several other incompatibilities that I have encountered, such as Fax Sharing (probably due to IPv6), and some application crashes/shutdowns when clicking on fields that happen to require number (digit) entry (usually these are within phonebooks, IP address, area codes, etc.). This is a known problem to occur after upgrading to Internet Explorer 7 or Service Pack 2 or 3 under Windows XP, this issue has been identified and resolved. I have not found any solution for this under Microsoft Vista.</p>
]]></content:encoded>
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