|
Get professional WinFax Live Remote Services from experienced WinFax technicians, starting at only $49.99 Flat rate. Are you a DIYer? become a WinFax Premium Subscriber and have access to all our WinFax support forums and exclusive WinFax Tools program to troubleshoot WinFax issues for only $29.99 per year. Click the links above for more details, or contact us via chat. Visit the WinFax technical support Forums here: WinFax Forums |
|
WinFax installation does not complete August 11th, 2009
Situation: During the installation of WinFax, or when you reboot your computer, the WinFax PRO configuration wizard setup screen appears. When you are presented with the screen to enter your name, fax number and CSID, the screen disappears or the computer hangs/freezes. You cannot continue the setup, and you cannot start WinFax as the setup is not completed.
These steps apply to Windows XP with Service Pack 2 or Service Pack 3, and all versions of WinFax PRO and TalkWorks PRO.
Start WinFax Tools (The full version of WinFax Tools is provided to all paid subscribers to the WinFax Forums. Click here for Premium Subscription Information)
- Click on Install & Setup Tools button.
- Click on Fix Start Up Errors button.
- Click YES, WinFax will automatically close if active.
- Click OK to any messages that appear, until completed.
- Click Fix Entry Problem on the Main WinFax Tools screen.
- Follow the on screen instructions that appear.
- Reboot computer when done.
- If WinFax setup appears, continue with setup. If WinFax Setup does not automatically start, start WinFax Tools, click on Install & Setup Tools button, click Start WTNSETUP button & Continue the WinFax installation.
Posted in Installation, Setup, Support | Comments Closed
WinFax PRO and Internet Explorer 8 (IE8) compatibility July 8th, 2009
If you’ve just upgraded to Internet Explorer 8, and now WinFax PRO 10 is no longer working as it should (closes when entering phone numbers, fails during an install when entering the CSID, or fails entering number of rings for automatic answer) then see the following link: WinFax PRO and Problems with SP2, SP3, IE7 or IE8
Posted in Support | Comments Closed
Problems with WinFax and Windows XP – Phonebooks, completing install, CSID, dialog boxes disappearing during install. November 30th, 2008
If you’ve recently upgraded or installed updates for your Windows XP computer that included one or more of the following; Internet Explorer 8, Internet Explorer 7, Service Pack 2, or Service Pack 3, or any Security Updates and you use WinFax (WinFax PRO versions 10, 9, 8 or TalkWorks PRO 2,3), you may have encountered a problem entering fax numbers in a WinFax phonebook. You may have also encountered various problems (dialog boxes disappearing, closing, General Protection Faults) during the installation or setup of WinFax - such as, entering a fax number, an IP address, dialing settings, area codes, passwords, or CSID (Caller Station Identifer). Read the rest of this entry »
Posted in Installation, Setup, Support | Comments Closed