Repairing a log or phonebook database in WinFax can now be accomplished with ease using WinFax Tools.

Before rebuilding any data in WinFax please backup your entire DATA folder (or entire WinFax folder) where all your WinFax files are located.  We recommend this in case of any failure during the rebuild/repair process.  If you’re not sure where your WinFax files are located, WinFax Tools can determine the location of your DATA folder for you, click on WinFax Info.

1. Start WinFax Tools.
2. Click on Logs & Phonebooks button.
3. Click on Rebuild Log & Phonebooks button.
4. Click OK to the message “Do you want to rebuild log & phonebook files?”
5. If Outlook is currently running, you will be prompted to close Outlook. I recommend closing all other open applications except WinFax Tools.
6. You will now be presented with a dialog box asking you to select a specific WinFax database file with a ”.WFB” extension.  The default phonebook is called “MY-PH-BK” and the default send/receive/outbox log is called “STATUS”.  Select one of these files you want to repair, and click OK.  If you have additional phonebooks, they will be listed with the appropriate name.  Any additional logs (message stores) will also have their unique name.
7. Wait for the selected database to be optimized and rebuilt. Click CLOSE when done.
8. Repeat the steps for any additional databases you want to rebuild (if required.)
9. Click  Close in WinFax Tools.
10. Click Start Controller. The WinFax Controller should start and the database should be repaired.

A subscription to the WinFax Forums gives you access to all our WinFax Support forums, and includes use of our exclusive WinFax Tools application, download access to fax modem drivers and many other related WinFax downloads. For more details on subscribing to our service, please visit:  http://www.getfaxing.com/services.htm#forums 

1. Subscribe to WinFax Tools here with your Paypal account : http://www.getfaxing.com/services.htm#forums
2. Download WinFax Tools and save Winfax Tools to your desktop or other location.
3. Start WinFax Tools. Click “Check for Updates” to update WinFax Tools to the latest version (included with your subscription, enter your user id and password to access the download)
4. Click WinFax No Pages Fix. Click Yes to start the check. Click Yes to check compatibility settings. This option checks to ensure all the settings for WinFax are configured properly for Windows XP.
5. Click OK to the “Done processing” message.
6. Click Fix Viewer DLL Security button.  Click OK to continue. (NOTE: A Windows XP security update from April 2010 makes this option obsolete, but  you should NOT skip this step. If WinFax Tools detects the security update has already been applied by a Windows XP update, it will report this.)
7. Click “Fix Entry Problem” button.
8. Follow the on-screen instructions.
9. Reboot computer.  NOTE: A reboot is necessary for the changes to be applied by Windows XP from Step 7.
10. If you continue to experience problems, visit our forums at http://www.getfaxing.com/forums and post a message. A technician can provide you additional assistance. (Forums support is included with your subscription)