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The WinFax printer add failed. Error code ->1797, 1930, or 126 November 22nd, 2009
WinFax printer add failed. Error code ->1797 or 126 and other error codes.
If you are experiencing errors installing the WinFax printer driver, such as Error Code ->1797 or Error Code->126 you may have problems with the WinFax driver files.
Symantec has a list of troubleshooting steps here, but we’ve found these are usually not always effective in solving this problem (and is very time consuming, a reinstall is usually not required).
http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/2002012814193804
Subscribers to our forums and download access to WinFax Tools can automatically check for these files and repair any errors automatically.
This error can be fixed in WinFax Tools by clicking on “Install & Setup Tools” and then, “Install Printer Driver”
Click here for more information on subscribing to WinFax Tools.
WinFax printer add failed. Error code ->1930
WinFax PRO and TalkWorks PRO requires a Windows compatible operating system such as Windows 9x, Windows NT, Windows 2000 and Windows XP, that will support Kernel Mode (Type 2) printer drivers. Microsoft VISTA and Windows 7 do not support Kernel Mode printer drivers. While Windows 2003 does support kernel mode printers, they are blocked by default. Windows 2003 requires a policy change to allow for Kernel mode printer driver installation. You must disallow Kernel Mode blocking in Windows 2003 before you can install the WinFax printer drivers.
Posted in Installation, Support | Comments Closed
Symantec WinFax PRO and Microsoft Windows 7 compatibility June 3rd, 2009
Many of you held off upgrading from XP to Vista are considering the upgrade to Microsoft’s latest operating system Windows 7, but are wondering if many of your existing applications such as WinFax PRO will work.
WinFax PRO and TalkWorks PRO (the fax/voice version of Symantec’s popular fax software) still have a strong user base and many of you don’t want to give up this powerful and easy to use desktop faxing software.
Unfortunately, Windows 7, doesn’t change the compatibility issues with WinFax PRO that were introduced with Microsoft Vista. As expected, the same compatibility issues with WinFax PRO and TalkWorks PRO also exist with Windows 7. Read the rest of this entry »