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Error: WinFax is not active for this User Account. Please start the controller and try again. July 12th, 2009
This error message can occur with version 10.02 and higher of WinFax PRO that is operating in the Windows XP environment. It does not appear under Windows 2000 or windows 9x environments, or versions 10.0 or 10.01. To determine the version of WinFax PRO you are using, click “WinFax Info” button in WinFax Tools.
Usually, starting the WinFax Controller may correct this problem, in some scenarios you may need to reboot of the computer. If this does not solve the problem, then your installation of WinFax is likely corrupt and needs repair.
If you continue to encounter this error we recommend using the “Fix Start Up Errors” option in WinFax Tools.
Posted in Installation, Send and Receive, Setup, Support | No Comments »
WinFax install setup screen repeats in start up after a reboot July 10th, 2009
When you reboot your computer, the WinFax PRO configuration wizard setup screen appears. You need to cancel or complete the setup to continue using the computer. The next time you reboot the computer, this setup appears again. This error can be easily fixed with WinFax Tools. To repair this problem follow these steps: Read the rest of this entry »