WinFax PRO Premium Support Forums
WinFax PRO Premium Support Forums

Welcome to the first and only dedicated Web site for WinFax PRO faxing software from Symantec/Delrina. We offer a free community based forum for WinFax PRO, plus premium members have access to our exclusive WinFax Tools automated diagnostic and repair tool, support via forums, compatibility fixes, downloads and access to all archived postings.

You can also get professional WinFax Live Remote Support Services from a knowledgeable WinFax tech.

Support the WinFax community and become a WinFax Premium Subscriber You'll have access to all the WinFax support forums and exclusive WinFax Tools program to troubleshoot WinFax issues for only $29.99 (US$) per year. Click the links above for more details.

Visit the WinFax technical support Forums here: WinFax Community Support Forums

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We have noticed an increased number of links to fake (pirated/illegal) WinFax software. These links contain malware and viruses. We also noticed fake links to file torrents. There is no such product as WinFax for Windows 7 (x64). These are fake torrents and contain virus/malware. There is no version of WinFax software that will support any x64 operating system or Windows 7/Vista. Stay away from these links!

A Fake WinFax PRO 10.03 CD ROM in a paper sleeve

A Fake WinFax PRO 10.03 CD ROM in a paper sleeve

If you purchased WinFax software and have a questions regarding if it is fake or not, let us know and we can check it out for you. If you purchased a download of Symantec WinFax PRO, it is an illegal copy and could contain malware.

WinFax PRO is no longer being sold & distributed by Symantec and the only way to purchase a legitimate version is 2nd hand (used) or New Old Stock (NOS) from a retailer.

There are also counterfeit CDs in existance, and they are poor quality copies of the original. Don’t get ripped off by purchasing a WinFax PRO CD! The picture above is an image of an actual FAKE / COUNTERFEIT WinFax PRO CD. If in doubt, ask the seller to send you a picture of the actual CD they are selling. Compare it with the picture here. It is difficult to determine the fake from a real CD if you have never seen an authentic CD, but once you compare the two, the differences are easy to spot.

The first clue is if your CD contains the version of WinFax PRO. All official CDs will only list version 10.0 on the CD. Authentic CDs do not include version identifiers 10.02 or 10.03. This is not listed on the CD anywhere. Official CDs are on silver “shiney” surface where “WinFax PRO” is printed. A dull matte-finish is a fake CD.

An authentic WinFax PRO 10.02 or 10.03 CD ROM
An authentic WinFax PRO 10.02 or 10.03 CD ROM

Here is an image of a real “10.02″ or “10.03″ WinFax PRO CD ROM. See that the silver portion is shiney, and the version has “10.0″ beside WinFax PRO. The fake version has 10.03 printed on the CD ROM.

Version 10.0 and Version 10.01 authentic CD ROMS have a different CD design and to our knowlege, counterfeits likely don’t exist for these versions.

Upgraded to Windows 7 / 8 or Windows Vista and require a replacement for WinFax PRO?
If you’ve upgraded to Windows 8, 7, Windows Vista or Windows 2008, you’ll find that WinFax PRO is no longer functioning properly. We’ve posted the technical reasons for this in some of our other articles, as an alternative, we recommend replacing your WinFax PRO software with FaxTalk FaxCenter Pro or another FaxTalk fax software product.

FaxTalk software is available in three different versions depending on your needs, FaxTalk FaxCenter Pro as a replacement to WinFax PRO for faxing, FaxTalk Messenger Pro, as a replacement for TalkWorks PRO (it is WinFax with voice support if you have the proper fax/voice modem) and FaxTalk Multiline Server (a networking fax software that supports up to 8 fax modems at once, a replacement for WinFax PRO Fax Sharing)

WinFax PRO 10.04 update is a patch file released from Symantec in 2005 that updates the Fax Sharing features of WinFax PRO.  After the patch is applied, the following WinFax PRO 10.03 files are updated in the WinFax installation folder:

  • About.cfg
  • ISUtil.dll
  • UNINSTAL.DLL
  • WFXCTL32.EXE (2 different versions depending on operating system)
  • WFXRES32.DLL
  • WFXIFWPP.DLL
  • WPHOST.WPI

The update should only be applied to WinFax PRO 10.03 (North America) version, and is recommended only if you are using the Fax Sharing feature where one or more client(s) are using Windows XP.  

We do not recommend installing this patch for any other purpose, as it does not solve any other issues. If you’re having a problem with WinFax not related to fax sharing under Windows XP, then this update will not fix it. If you are using version 10.03 and do not use fax sharing, this update is not recommended. Do not install this update overtop any other version of WinFax, or any non-English language version of WinFax.

Symantec’s instructions to download and install WinFax PRO 10.04 update is available here: http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/2004113014595304

 

windows7Many of you held off upgrading from Windows XP to Windows Vista and are considering the upgrade to Microsoft’s latest operating system Windows 7 (or even the new Windows 8), but are wondering if many of your existing applications such as WinFax PRO will work.

WinFax PRO and TalkWorks PRO (the fax/voice version of Symantec’s popular fax software) still have a strong user base and many of you don’t want to give up this powerful and easy to use desktop faxing software.

Unfortunately Microsoft Windows 7, along with the upcoming Windows 8 are NOT compatible with WinFax PRO. Read the rest of this entry »


Symantec, WinFax, WinFax PRO, WinFax PRO 10, WinFax PRO 10.01, WinFax PRO 10.02, WinFax PRO 10.03, WinFax PRO 10.04, TalkWorks PRO 2.0, TalkWorks PRO 3.0
are all registered trademarks of Symantec Corporation.
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