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Visit the WinFax technical support Forums here: WinFax Forums

Upgraded to Windows 7 or Vista and require a replacement for WinFax PRO?
 
We are WinFax PRO experts and we’ve been providing support services for WinFax PRO since 2001. If you have a problem with WinFax PRO with can help. If you’re upgrading to Windows 7, Vista or Windows 2008 we recommend upgrading your software to FaxTalk FaxCenter Pro as a replacement for WinFax PRO.
 
FaxTalk FaxCenter Pro is compatible with both 64 bit and 32 bit versions of Windows 7, Vista, Windows 2008 & 2003 Server, Windows XP and also Windows 2000.  The process of switching from WinFax PRO to the FaxTalk FaxCenter Pro fax software is made easier by the fact that the FaxTalk FaxCenter Pro fax software has a similar interface to WinFax PRO and operates in much the same way. Many of the standard fax operations you perform in WinFax PRO are also performed in the same manner in the FaxTalk FaxCenter Pro fax software so you spend less time having to re-learn how to use your new fax software.
 
Using the advanced fax features included in FaxTalk FaxCenter Pro software you can send documents to any fax machine or email address. With FaxTalk FaxCenter Pro you have all the tools needed to manage your fax communications quickly, efficiently and easily. With easy-to-use, powerful fax features, FaxTalk FaxCenter Pro conveniently manages all of your faxes, both sent and received. FaxTalk FaxCenter Pro’s advanced fax capabilities eliminates the need for a stand-alone fax machine and turns your computer into a complete fax communications system. FaxTalk FaxCenter Pro provides you with a central place to store and manage your fax communications with tools to provide quick access to all of your fax information.
 
Some of the features of FaxTalk FaxCenter Pro include:
  • Import WinFax PRO faxes and contacts. (*does not import WinFax cover pages)
  • Powerful, easy-to-use fax software.
  • Produce professional looking faxes with full preview and annotation.
  • Access Microsoft Outlook contacts directly when sending faxes.
  • Forward received faxes by email. (as PDF, TIFF or proprietary .FAX format)
  • Operates as a network fax client for FaxTalk Multiline Server.
  • Broadcast faxes to fax numbers and email addresses.
  • Fax Merge with Microsoft Word using optional FaxTalk Merge Macro software.
  • Block the reception of unwanted junk faxes.
  • Developer Fax SDK to integrate FaxTalk with your custom software application.
  • Voice mail and Fax back capability with a compatible voice modem using FaxTalk Messenger Pro 7.5 software.

Bundle with the FaxTalk Merge Macro for Microsoft Word

We offer a bundle package with FaxTalk Merge Macro for Microsoft Word.  Automate your faxing from Microsoft Word and FaxTalk FaxCenter Pro or FaxTalk Messenger Pro™. Fax broadcast from your Windows desktop by using the power of FaxTalk Fax Messenger and the FaxTalk Merge Macro for Microsoft Word. You can send faxes directly from Microsoft Word by clicking an icon. Select your prepared mail merge document with a data source, click on Send a Fax merge, select your recipients & optional cover sheet and click Merge. Send a few faxes or thousands of faxes, directly from Microsoft Word.

More info here http://www.getfaxing.com/faxtalk

Requirements:

  • Compatible Windows operating system (Windows 7, Vista, 2008, 2003, XP, 2000)
  • Compatible Class 1, 1.0, 2, 2.0, 2.1 fax modem.
  • Compatible Voice/Fax Modem for FaxTalk Messenger Pro
  • Microsoft Word XP/2003/2007/2010 for FaxTalk Fax Merge Macro option.

WinFax printer add failed. Error code ->1797 or 126 and other error codes.

If you are experiencing errors installing the WinFax printer driver, such as Error Code ->1797 or Error Code->126 you may have problems with the WinFax driver files.

Symantec has a list of troubleshooting steps here, but we’ve found these are usually not always effective in solving this problem (and is very time consuming, a reinstall is usually not required). 

http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/2002012814193804

Subscribers to our forums and download access to WinFax Tools can automatically check for these files and repair any errors automatically.

This error can be fixed in WinFax Tools by clicking on “Install & Setup Tools” and then, “Install Printer Driver

Click here for more information on subscribing to WinFax Tools.

WinFax printer add failed. Error code ->1930

WinFax PRO and TalkWorks PRO requires a Windows compatible operating system such as Windows 9x, Windows NT, Windows 2000 and Windows XP, that will support Kernel Mode (Type 2) printer drivers. Microsoft VISTA and Windows 7 do not support Kernel Mode printer drivers.  While Windows 2003 does support kernel mode printers, they are blocked by default. Windows 2003 requires a policy change to allow for Kernel mode printer driver installation. You must disallow Kernel Mode blocking in Windows 2003 before you can install the WinFax printer drivers.

WinFax and Vista compatibility   July 21st, 2009

There’s a lot of confusion regarding the compatibility of Microsoft Vista or Microsoft Windows 7 and WinFax PRO. Part of the confusion is that you can install WinFax on a Windows 7 or Vista installation, and you can send a cover page. See the following links regarding the full details on WinFax compatibility with Microsoft Vista or Windows 7.

Information regarding use of WinFax with Microsoft Vista and Microsoft Windows 7 from the WinFax Forums:  http://www.getfaxing.com/forums/viewtopic.php?f=17&t=718

Technical article on Microsoft Vista and WinFax PRO: http://www.getfaxing.com/winfax/2008/11/29/winfax-pro-and-microsoft-vista-compatibility/

Technical article on Microsoft Windows 7 and WinFax PRO: http://www.getfaxing.com/winfax/2009/06/03/symantec-winfax-pro-and-microsoft-windows-7-compatibility/

Alternative to WinFax PRO is FaxTalk FaxCenter Pro 7.5, it is compatible with Windows 7 & VISTA. More details here: http://www.getfaxing.com

Symantec quietly discontinued its sales and distribution of WinFax PRO 10 in June of 2006.  A few years after the product has been discontinued there are thousands of WinFax PRO users out there. The reason for the longevity of this product is because there is nothing out there that can can match its capabilities, ease of use, and low price.  While its true that fax isn’t as popular as it once was 10 or more years ago, its still widely used by many businesses and individuals out there.

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Symantec, WinFax, WinFax PRO, WinFax PRO 10, WinFax PRO 10.01, WinFax PRO 10.02, WinFax PRO 10.03, WinFax PRO 10.04, TalkWorks PRO 2.0, TalkWorks PRO 3.0
are all registered trademarks of Symantec Corporation.
Microsoft Word is a registered trademark of Microsoft Corporation.
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