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Export WinFax phonebook service   February 3rd, 2011

Do you have phonebooks stored in WinFax that you need exported to dBASE .DBF, Comma Separated Values .CSV, Comma or Tab delimited, or Microsoft Excel 2003/2007/2010 spreadsheet format?  No longer have Symantec WinFax PRO installed to export the data? We can help.  We can also convert your WinFax phonebooks for use with FaxTalk or Outlook ready format. You send us the original phonebook files, and we convert them to the format of your choosing.  We can even repair a corrupted phonebook. Contact us for your specific needs

We have noticed an increased number of links to fake (pirated/illegal) WinFax  software. These links contain  malware and viruses. We also noticed fake links to file torrents. There is no such product as WinFax for Windows 7 (x64).  These are fake torrents and contain virus/malware.  There is no version of WinFax software that will support any x64 operating system or Windows 7/Vista. Stay away from these links!  

A Fake WinFax PRO 10.03 CD ROM in a paper sleeve

A Fake WinFax PRO 10.03 CD ROM in a paper sleeve

If you purchased WinFax software and have a questions regarding if it is fake or not, let us know and we can check it out for you.  If you purchased a download of  Symantec WinFax PRO, it is an illegal copy and  could contain malware.   

WinFax PRO is no longer being sold & distributed by Symantec and the only way to purchase a legitimate version is 2nd hand (used) or New Old Stock (NOS) from a retailer. 

There are also counterfeit CDs in existance, and they are poor quality copies of the original.  Don’t get ripped off by purchasing a WinFax PRO CD!  The picture above is an image of an actual FAKE / COUNTERFEIT WinFax PRO CD. If in doubt, ask the seller to send you a picture of the actual CD they are selling.  Compare it with the picture here. It is difficult to determine the fake from a real CD if you have never seen an authentic CD, but once you compare the two, the differences are easy to spot. 

The first clue is if your CD contains the version of WinFax PRO. All official CDs will only list version 10.0 on the CD.  Authentic CDs do not include version identifiers 10.02 or 10.03. This is not listed on the CD anywhere.    Official CDs are on silver “shiney” surface where “WinFax PRO” is printed.  A dull matte-finish is a fake CD. 

An authentic WinFax PRO 10.02 or 10.03 CD ROM
An authentic WinFax PRO 10.02 or 10.03 CD ROM

Here is an image of a real “10.02″ or “10.03″ WinFax PRO CD ROM. See that the silver portion is shiney, and the version has “10.0″ beside WinFax PRO. The fake version has 10.03 printed on the CD ROM.

Version 10.0 and Version 10.01 authentic CD ROMS have a different CD design and to our knowlege, counterfeits likely don’t exist for these versions.

 
Upgraded to Windows 7 or Windows Vista and require a replacement for WinFax PRO?
 
 If you’ve upgraded to Windows 7, Windows Vista or Windows 2008, you’ll find that WinFax PRO is no longer functioning properly.  We’ve posted the technical reasons for this in some of our other articles, as an alternative, we recommend replacing your WinFax PRO software with FaxTalk FaxCenter Pro or another FaxTalk fax software product. 

FaxTalk software is available in three different versions depending on your needs, FaxTalk FaxCenter Pro as a replacement to WinFax PRO for faxing, FaxTalk Messenger Pro, as a replacement for TalkWorks PRO (it is WinFax with voice support if you have the proper fax/voice modem) and FaxTalk Multiline Server (a networking fax software that supports up to 8 fax modems at once, a replacement for WinFax PRO Fax Sharing)
  

WinFax printer add failed. Error code ->1797 or 126 and other error codes.

If you are experiencing errors installing the WinFax printer driver, such as Error Code ->1797 or Error Code->126 you may have problems with the WinFax driver files.

Symantec has a list of troubleshooting steps here, but we’ve found these are usually not always effective in solving this problem (and is very time consuming, a reinstall is usually not required). 

http://service1.symantec.com/SUPPORT/faxprod.nsf/docid/2002012814193804

Subscribers to our forums and download access to WinFax Tools can automatically check for these files and repair any errors automatically.

This error can be fixed in WinFax Tools by clicking on “Install & Setup Tools” and then, “Install Printer Driver

Click here for more information on subscribing to WinFax Tools.

WinFax printer add failed. Error code ->1930

WinFax PRO and TalkWorks PRO requires a Windows compatible operating system such as Windows 9x, Windows NT, Windows 2000 and Windows XP (32 bit only) that will support Kernel Mode (Type 2) printer drivers. Microsoft VISTA and Windows 7 do not support Kernel Mode printer drivers.  While Windows 2003 does support kernel mode printers, they are blocked by default. Windows 2003 requires a policy change to allow for Kernel mode printer driver installation. You must disallow Kernel Mode blocking in Windows 2003 before you can install the WinFax printer drivers.

Incompatible = any 64 bit operating system, Windows Vista, Windows 7, and later operating systems.

Compatible  = Windows XP (32 bit), Windows 2003, Windows 2000, Windows NT 4.1, Windows 9x, Me

WinFax and Vista compatibility   July 21st, 2009

There’s a lot of confusion regarding the compatibility of Microsoft Vista or Microsoft Windows 7 and WinFax PRO. Part of the confusion is that you can install WinFax on a Windows 7 or Vista installation, and you can send a cover page. See the following links regarding the full details on WinFax compatibility with Microsoft Vista or Windows 7.

Information regarding use of WinFax with Microsoft Vista and Microsoft Windows 7 from the WinFax Forums:  http://www.getfaxing.com/forums/viewtopic.php?f=17&t=718

Technical article on Microsoft Vista and WinFax PRO: http://www.getfaxing.com/winfax/2008/11/29/winfax-pro-and-microsoft-vista-compatibility/

Technical article on Microsoft Windows 7 and WinFax PRO: http://www.getfaxing.com/winfax/2009/06/03/symantec-winfax-pro-and-microsoft-windows-7-compatibility/

Alternative to WinFax PRO is FaxTalk FaxCenter Pro, it is compatible with Windows 7 & VISTA. More details here: http://www.getfaxing.com/faxtalk

Symantec quietly discontinued its sales and distribution of WinFax PRO 10 in June of 2006.  A few years after the product has been discontinued there are thousands of WinFax PRO users out there. The reason for the longevity of this product is because there is nothing out there that can can match its capabilities, ease of use, and low price.  While its true that fax isn’t as popular as it once was 10 or more years ago, its still widely used by many businesses and individuals out there.

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