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	<title>WinFax PRO Support &#187; winfax pro 10</title>
	<atom:link href="http://www.getfaxing.com/winfax/tag/winfax-pro-10/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.getfaxing.com/winfax</link>
	<description>Where you can get help with Symantec WinFax PRO software</description>
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		<title>Export WinFax phonebook service</title>
		<link>http://www.getfaxing.com/winfax/2011/02/03/export-winfax-phonebook-service/</link>
		<comments>http://www.getfaxing.com/winfax/2011/02/03/export-winfax-phonebook-service/#comments</comments>
		<pubDate>Thu, 03 Feb 2011 22:55:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Support]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[10]]></category>
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		<category><![CDATA[export]]></category>
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		<guid isPermaLink="false">http://www.getfaxing.com/winfax/?p=741</guid>
		<description><![CDATA[Do you have phonebooks stored in WinFax that you need exported to dBASE .DBF, Comma Separated Values .CSV, Comma or Tab delimited, or Microsoft Excel 2003/2007/2010 spreadsheet format?  No longer have Symantec WinFax PRO installed to export the data? We can help.  We can also convert your WinFax phonebooks for use with FaxTalk or Outlook ready format. You [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.getfaxing.com/winfax/wp-content/uploads/2011/02/winfaxlogo2.gif"><img class="alignleft size-full wp-image-742" title="winfaxlogo2" src="http://www.getfaxing.com/winfax/wp-content/uploads/2011/02/winfaxlogo2.gif" alt="" width="125" height="43" /></a>Do you have phonebooks stored in WinFax that you need exported to dBASE .DBF, Comma Separated Values .CSV, Comma or Tab delimited, or Microsoft Excel 2003/2007/2010 spreadsheet format?  No longer have Symantec WinFax PRO installed to export the data? We can help.  We can also convert your WinFax phonebooks for use with FaxTalk or Outlook ready format. You send us the original phonebook files, and we convert them to the format of your choosing.  We can even repair a corrupted phonebook. Contact us for your specific needs</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Windows 7 and Symantec WinFax PRO</title>
		<link>http://www.getfaxing.com/winfax/2009/10/28/windows-7-and-symantec-winfax-pro/</link>
		<comments>http://www.getfaxing.com/winfax/2009/10/28/windows-7-and-symantec-winfax-pro/#comments</comments>
		<pubDate>Wed, 28 Oct 2009 05:01:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Guides]]></category>
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		<category><![CDATA[delrina]]></category>
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		<category><![CDATA[winfax pro 10]]></category>
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		<guid isPermaLink="false">http://www.getfaxing.com/winfax/?p=513</guid>
		<description><![CDATA[Unfortunately, like Microsoft Vista, Windows 7 is not compatible with WinFax PRO due to some of the changes made to the operating system.  With the release of Windows 7, Microsoft has acknowledged that many are still using legacy Windows XP applications, like WinFax PRO, and require a method to run these applications on a Windows 7 based PC.  A possible solution to run these [...]]]></description>
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<br />
Unfortunately, like Microsoft Vista, Windows 7 is not compatible with WinFax PRO due to some of the changes made to the operating system.  With the release of Windows 7, Microsoft has acknowledged that many are still using legacy Windows XP applications, like WinFax PRO, and require a method to run these applications on a Windows 7 based PC.  A possible solution to run these legacy &#8220;XP&#8221; applications on your Windows 7 desktop is a feature that is available in some versions of Windows 7 called Windows XP Mode. </p>
<p>Our initial testing confirms that you can run WinFax PRO in Windows XP mode, <strong>but you cannot &#8220;share&#8221; the WinFax PRO printer driver with Windows 7 applications.</strong>  We successfully shared the fax modem, (and it was a software based modem!) but not the fax printer. This prevents any access from Windows 7 programs to the WinFax printer. Only the applications that are installed within the Windows XP Virtual machine can be used with WinFax to send faxes, you cannot create faxes from within Windows 7 applications. </p>
<p>This limits the usability of WinFax in Windows 7.  if you require to fax from a Windows 7 application, it will not work.  Although, having Windows XP within your Windows 7 operating system saves you the expensive of having another separate computer just to run legacy Windows XP applications such as WinFax.</p>
<p>An alternative to WinFax PRO is <a href="http://www.getfaxing.com/faxtalk" target="_blank">FaxTalk FaxCenter Pro</a>,  more details <a href="http://www.getfaxing.com/faxtalk" target="_blank">here</a></p>
<p> More on Windows XP Mode with Windows 7.</p>
<p>Windows XP Mode is a feature that is optional on Professional, Ultimate and Enterprise versions of Windows 7. Windows XP Mode is not available in the Home Premium or Starter Editions of Windows 7. Windows XP Mode option can be downloaded at no additional charge with a qualified version of Windows 7 directly from Microsoft&#8217;s Web site here:</p>
<p><a href="http://www.microsoft.com/windows/virtual-pc/download.aspx" target="_blank">http://www.microsoft.com/windows/virtual-pc/download.aspx</a></p>
<p>In addition to the downloads,<span style="text-decoration: line-through;"> you&#8217;ll need a compatible processor and motherboard that supports hardware virtualization (AMD-V or Intel VT , also code named Vanderpool technology) . Microsoft has released a tool which you can download to test to see if your processor can support the AMD-V or Intel VT mode.  See Microsoft&#8217;s link above for more details.</span></p>
<p><span style="text-decoration: line-through;">More info on some compatible CPU&#8217;s in this post: </span><a href="http://www.getfaxing.com/forums/viewtopic.php?f=17&amp;t=718" target="_blank"><span style="text-decoration: line-through;">http://www.getfaxing.com/forums/viewtopic.php?f=17&amp;t=718</span></a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to detect a counterfeit WinFax PRO 10 CD ROM</title>
		<link>http://www.getfaxing.com/winfax/2009/09/14/how-to-detect-a-counterfeit-winfax-pro-10-cd-rom/</link>
		<comments>http://www.getfaxing.com/winfax/2009/09/14/how-to-detect-a-counterfeit-winfax-pro-10-cd-rom/#comments</comments>
		<pubDate>Mon, 14 Sep 2009 18:12:35 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Guides]]></category>
		<category><![CDATA[Support]]></category>
		<category><![CDATA[10.0]]></category>
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		<category><![CDATA[10.03]]></category>
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		<category><![CDATA[10.3]]></category>
		<category><![CDATA[10.4]]></category>
		<category><![CDATA[cd]]></category>
		<category><![CDATA[cd-rom]]></category>
		<category><![CDATA[counterfeit]]></category>
		<category><![CDATA[delrina]]></category>
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		<category><![CDATA[winfax pro 10]]></category>

		<guid isPermaLink="false">http://www.getfaxing.com/winfax/?p=497</guid>
		<description><![CDATA[Don&#8217;t get duped into buying a counterfeit WinFax PRO 10 CD ROM.  Here is how you can tell the difference from a &#8220;real&#8221; CD ROM and the obvious fakes. If you purchased your Symantec WinFax PRO with a box and manual, chances are it is the genuine item. If you purchased a &#8220;loose&#8221; CD ROM, usually [...]]]></description>
			<content:encoded><![CDATA[<p>Don&#8217;t get duped into buying a counterfeit WinFax PRO 10 CD ROM.  Here is how you can tell the difference from a &#8220;real&#8221; CD ROM and the obvious fakes. If you purchased your Symantec WinFax PRO with a box and manual, chances are it is the genuine item. If you purchased a &#8220;loose&#8221; CD ROM, usually referred as &#8220;OEM&#8221;, then you should check for the following:</p>
<ul>
<li>Symantec never included the actual revision of WinFax PRO 10 (10.01,10.02 or 10.03)  on the CD ROM.  So, if your WinFax PRO CD ROM says &#8220;WinFax PRO 10.03&#8243; its a fake. All genuine WinFax PRO 10 cd&#8217;s contain the heading &#8221;WinFax PRO 10.0&#8243;</li>
<li>If you see text with &#8220;winFAX&#8221; or &#8220;Live Update&#8221; anywhere on the CD its a fake.  The official Symantec trademarks are &#8221;WinFax&#8221; and &#8220;LiveUpdate&#8221;, no other variations of this text should appear on the CD ROM.</li>
<li>Failure to capitalize &#8221;symantec&#8221; and &#8220;corporation&#8221;.</li>
<li>An &#8220;All rights resverd&#8221; spelling error, or other spelling errors.</li>
<li>Incorrect font used for WinFax PRO and Symantec logo. The current Symantec logo is consistant across all software they produce.</li>
<li>Silver portion of CD is a (dull) matte finish, on the real CD it is relective (mirror surface).</li>
<li>To determine if the CD is brand new and sealed &#8211; geniune WinFax PRO 10 CD&#8217;s come in a white envelope sleeve that are sealed with a sticker that may have one or more of the following: a bar code, a Symantec 5 or 6 digit product code, a brief license agreement. </li>
<li>In most cases, manufacturer information is printed on the inner rim of the CD ROM of genuine CD&#8217;s. This is usually missing on a counterfeit.</li>
<li>Update patch 10.04 is not included on genuine CD ROMs. Any CD that contains the patch update to 10.04 is a counterfeit.</li>
</ul>
<p>Example of a counterfeit CD ROM  and genuine WinFax PRO 10 CD ROM. Notice the differences in the mirror surface, the Symantec logo, and different font types. The counterfeit contains &#8221;10.03&#8243; version, something that is not printed on the genuine CD.  You&#8217;ll also probably see manufacturer information around the inner rim of the genuine CD ROM.  This is  likely to be missing on the counterfeit WinFax PRO CD.</p>
<p style="text-align: center;"><img class="size-full wp-image-498 alignnone" title="Counterfeit WinFax PRO CD (with 10.03 on label)" src="http://www.getfaxing.com/winfax/wp-content/uploads/2009/09/Counterfiet_CD_WINFAX.jpg" alt="Counterfiet_CD_WINFAX" width="186" height="179" /> </p>
<p style="text-align: center;">This is a counterfeit poor quality copy of WinFax PRO 10.03 that appears to be created on a home deskjet printer. Note the non-reflective matte finish on the CD ROM.</p>
<p style="text-align: center;"> </p>
<p style="text-align: center;"><img class="size-full wp-image-505 aligncenter" title="WinFax PRO 10.0 or 10.01 original CD" src="http://www.getfaxing.com/winfax/wp-content/uploads/2009/09/cd13.jpg" alt="cd1" width="228" height="217" /></p>
<p> Here is the original design of the WnFax PRO 10 CD ROM used for North American releases of WinFax PRO 10.0 and WinFax PRO 10.01. This has a different design, yellow with silver (reflective) images.  This version uses the older style Symantec logo.</p>
<p style="text-align: center;"><img class="alignleft size-full wp-image-500" title="WinFax PRO 10.02 or 10.03 Original CD" src="http://www.getfaxing.com/winfax/wp-content/uploads/2009/09/cd21.jpg" alt="cd2" width="198" height="208" /></p>
<p>This image on the left is an example of a genuine WinFax PRO 10.0 or 10.01 CD ROM. Symantec updated most of its design &amp; software boxes when they changed logo designs. Version 10.02 and 10.03 use the updated design &amp; Symantec logo. This design also uses a reflective mirror finish on portions of the CD ROM. Lack of reflective mirror finish would indicate a counterfeit CD, or a version with the 10.04 update included on the same install CD would indicate a counterfeit.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>WinFax and Vista compatibility</title>
		<link>http://www.getfaxing.com/winfax/2009/07/21/winfax-and-vista-compatibility/</link>
		<comments>http://www.getfaxing.com/winfax/2009/07/21/winfax-and-vista-compatibility/#comments</comments>
		<pubDate>Tue, 21 Jul 2009 21:09:21 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Guides]]></category>
		<category><![CDATA[Installation]]></category>
		<category><![CDATA[Support]]></category>
		<category><![CDATA[10.01]]></category>
		<category><![CDATA[10.02]]></category>
		<category><![CDATA[10.03]]></category>
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		<category><![CDATA[compatibility]]></category>
		<category><![CDATA[compatible]]></category>
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		<guid isPermaLink="false">http://www.getfaxing.com/winfax/?p=350</guid>
		<description><![CDATA[There&#8217;s a lot of confusion regarding the compatibility of Microsoft Vista or Microsoft Windows 7 and WinFax PRO. Part of the confusion is that you can install WinFax on a Windows 7 or Vista installation, and you can send a cover page. See the following links regarding the full details on WinFax compatibility with Microsoft Vista or Windows 7. [...]]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s a lot of confusion regarding the compatibility of Microsoft Vista or Microsoft Windows 7 and WinFax PRO. Part of the confusion is that you can install WinFax on a Windows 7 or Vista installation, and you can send a cover page. See the following links regarding the full details on WinFax compatibility with Microsoft Vista or Windows 7.</p>
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<p>Information regarding use of WinFax with Microsoft Vista and Microsoft Windows 7 from the WinFax Forums:  <a href="http://www.getfaxing.com/forums/viewtopic.php?f=17&amp;t=718">http://www.getfaxing.com/forums/viewtopic.php?f=17&amp;t=718</a></p>
<p>Technical article on Microsoft Vista and WinFax PRO: <a href="http://www.getfaxing.com/winfax/2008/11/29/winfax-pro-and-microsoft-vista-compatibility/">http://www.getfaxing.com/winfax/2008/11/29/winfax-pro-and-microsoft-vista-compatibility/</a></p>
<p>Technical article on Microsoft Windows 7 and WinFax PRO: <a href="http://www.getfaxing.com/winfax/2009/06/03/symantec-winfax-pro-and-microsoft-windows-7-compatibility/">http://www.getfaxing.com/winfax/2009/06/03/symantec-winfax-pro-and-microsoft-windows-7-compatibility/</a></p>
<p>Alternative to WinFax PRO is FaxTalk FaxCenter Pro, it is compatible with Windows 7 &amp; VISTA. More details here: <a href="http://www.getfaxing.com">http://www.getfaxing.com/faxtalk</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Problems with WinFax and Windows XP &#8211; Phonebooks, completing install, CSID, dialog boxes disappearing during install.</title>
		<link>http://www.getfaxing.com/winfax/2008/11/30/problems-with-winfax-pro-and-windows-xp-phonebooks-completing-install-entering-csid-dialog-boxes-disappearing-during-install/</link>
		<comments>http://www.getfaxing.com/winfax/2008/11/30/problems-with-winfax-pro-and-windows-xp-phonebooks-completing-install-entering-csid-dialog-boxes-disappearing-during-install/#comments</comments>
		<pubDate>Sun, 30 Nov 2008 23:20:36 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://winfax.wordpress.com/?p=36</guid>
		<description><![CDATA[If you've recently upgraded your Windows XP computer to include Internet Explorer 8, Internet Explorer 7, Service Pack 2, or the latest Service Pack 3, and you use WinFax PRO or TalkWorks PRO, you may have encountered a problem entering fax numbers in a phonebook. You may have also encountered problems during the installation or setup - such as, entering a fax number, an IP address, dialing settings, area codes, passwords, or CSID (Caller Station Identifer).]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-742" style="border-style: initial; border-color: initial; border-width: 0px; margin: 10px;" title="winfaxlogo2" src="http://www.getfaxing.com/winfax/wp-content/uploads/2011/02/winfaxlogo2.gif" alt="" width="125" height="43" />If you&#8217;ve recently upgraded or installed updates for your Windows XP computer that included one or more of the following; Internet Explorer 8, Internet Explorer 7, Service Pack 2, or Service Pack 3, or any Security Updates and you use WinFax (WinFax PRO versions 10, 9, 8 or TalkWorks PRO 2,3), you may have encountered a problem entering fax numbers in a WinFax phonebook. You may have also encountered various problems (dialog boxes disappearing, closing, General Protection Faults) during the installation or setup of WinFax - such as, entering a fax number, an IP address, dialing settings, area codes, passwords, or CSID (Caller Station Identifer).<span id="more-36"></span></p>
<p style="text-align: center;"><img class="aligncenter" src="http://www.getfaxing.com/image/obj753geo754pg27p4.jpg" alt="" width="279" height="319" /></p>
<p>A subscription to the WinFax Forums gives you access to all our WinFax Support forums, and includes use of our exclusive WinFax Tools application, download access to fax modem drivers and many other related WinFax downloads. For more details on subscribing to our service, please visit: <a href="http://www.getfaxing.com/services.htm#forums" target="_blank"> http://www.getfaxing.com/services.htm#forums </a></p>
<ol>
<li>Subscribe to WinFax Tools here with your Paypal account : <a href="http://www.getfaxing.com/services.htm#forums" target="_blank">http://www.getfaxing.com/services.htm#forums</a></li>
<li><a href="http://www.getfaxing.com/downloads/index.php?file=WinFaxTools.exe" target="_self">Download WinFax Tools</a> and save Winfax Tools to your desktop or other location.</li>
<li>Start WinFax Tools. Click &#8220;Check for Updates&#8221; to update WinFax Tools to the latest version (included with your subscription, enter your user id and password to access the download)</li>
<li>Click <strong>WinFax No Pages Fix</strong>. Click Yes to start the check. Click <strong>Yes</strong> to check compatibility settings. This option checks to ensure all the settings for WinFax are configured properly for Windows XP.</li>
<li>Click <strong>OK</strong> to the &#8220;Done processing&#8221; message.</li>
<li>Click <strong>Fix Viewer DLL Security</strong> button.  Click OK to continue. <em>(NOTE: A Windows XP security update from April 2010 makes this option obsolete, but  you should NOT skip this step. If WinFax Tools detects the security update has already been applied by a Windows XP update, it will report this.)</em></li>
<li>Click &#8220;<strong>Fix Entry Problem</strong>&#8221; button.</li>
<li>Follow the on-screen instructions.</li>
<li>Reboot computer.  NOTE: A reboot is necessary for the changes to be applied by Windows XP from Step 7.</li>
<li>If you continue to experience problems, visit our forums at <a href="http://www.getfaxing.com/forums" target="_blank">http://www.getfaxing.com/forums</a> and post a message. A technician can provide you additional assistance. (Forums support is included with your subscription)
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