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This limitation is documented in the WinFax Users Guide/on-line Help. You need to have the same version to connect a host and client. Unfortunately, that is the way it is.

The actual problem here is the difficultly you’re experiencing installing WinFax PRO 10.0 on your Windows XP SP2 PC. It should install without difficulty providing there is no conflicts with the installation process.

if you want to install 10.0 on your Windows XP SP2, and you can’t successfully do this, you might want to contact a WinFax professional that can do this for you (details here) http://www.getfaxing.com/services.htm