Fax Software

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@stormbull wrote:

I also feel that the installation is not completing properly.
It does get to the part wherein I select a modem and it further tests the modem and reports as to its capabilities and that it is functioning. After that, it does get to the screen that asks about live updates and I agree to do that. When all is said and done, I try to click on the message manager and that’s when I am told that I am lacking the files as stated in my original post.

go to the WinFax folder (in program fileswinfax or program filessymantecwinfax) and double-click the WTNSETUP.EXE file. Follow the setup steps again and see if this resolves the issue