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In thinking through the steps that I took last night to solve this issue, I thought I would add some more information to what I posted.

It may be important to know that we were running 10.0 and I found and downloaded the patch for 10.4 which states that it should be applied to 10.3. I did not go from 10.3 to 10.4. Just straight to 10.4. It seemed to work okay except now i have the problem listed above with losing the windows focus every 10 to 15 seconds.