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do you have both wfxsnt40.exe and wfxswtch.exe active in the task lisk before printing to the WinFax PRO printer driver?

bring up the Task Manager (click here if you are unsure how to do this)
once the Task Manager is up, click on the Processes Tab.
Check to see if both “wfxsnt40.exe” and “wfxswtch.exe” are active. If you don’t see both of these programs, then its possible you removed them from your Windows startup, or they were not installed with WinFax PRO.