Fax Software

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Ran WTNSETUP.EXE as advised.
No problem encounted. Set up completed.
Two new shortcut appeared on desktop.
One attempting to start the same dialogue box and message appeared
“Another user on this computer is using WinFax. Please try again later”
There is no other user logged on.
WinFax Pro does not appear in the “add remove program file”.

Further advice please. Thanks