Fax Software

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did you attempt an installation from the proper installation cd rom/install folder? or did you copy files from the old machine to the new machine?

You cannot copy the program files over, this will not work. You will have to perform a new installation on your Windows XP SP2 machine, then, you can copy the contents of the DATA folder of the old 98SE machine to the new Windows XP SP2 machine (if you want to perserve your fax data files).