Fax Software

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Let me describe my problem different way to make sure we are on the same page.

The two faxes which are coming to our office are coming from two different physical locations.
Only first page of the few pages fax comes through from the first location.
All pages, besides the first one, come through from the second location.
When you view merged fax you see first page of the fax from the first location (with the rest of the pages missing) and whole fax from the second location (with first page missing).