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Soft56K is a software based modem.
To determine the actual driver information, follow these steps:

In Windows, open Phone and Modem options from Control Panel, select Modems, then properties, diagnostics, query modem. This will give you ATI3 , ATI4 command responses. Post the results here.

Here is also a link to generic modem drivers (for a Soft56K type modem) with some info: