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Well I checked the Symantec knowledge base. All I could find told me to do the following:

Find framedyn.dll and paste it to the Windows/system32 file.
Then run insprint.exe.
I did both. Again, when I run insprint.exe all I get is a box that says Retry??? Yes Cancel. It keeps coming back time after time when I click yes.

Still no way to fax from Windows aps. The Send dialog opens but my doc is not there.

Time to end my long relationship with Winfax.
Any suggestions. Particularly a program that will allow me to export my phonebooks from Win fax.