Fax Software

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#6329

JohnD
Participant

Hi Higgie,

What you need to do on the old computer is install a printer driver (no need to really have a printer installed, just install the driver) usually, installing an HP Laserjet works fine. To do this, you will need your Windows CD ROM. Go to the Control Panel, Printers icon. Then click Add Printer. Follow the steps to add a “Local” printer. Select from the list, HP Laserjet. Follow the on screen prompts. You will need your Windows CD at this point.

Once you have the driver installed, then go ahead a reboot the system and continue to install WinFax PRO 10.

Here are some Symantec documents on this problem:

Problem Installing after a cancelled install:

http://service1.symantec.com/SUPPORT….7092704

Problem installing with no printer driver:

http://service1.symantec.com/SUPPORT….2002104

Problem installing with no LPT1 port on your PC:

http://service1.symantec.com/SUPPORT….0474104

Hope this works out for you!