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The maintenance utility cannot be loaded from within the tool tab under message manager. We then load the maintenance utility from the program/winfax directory, by executing the SymDiag.exe.

But we have done all by clicking all options within Symdiag.exe dialogue (including restore all default settings)..

We then wonder if it is the power failure that make the temp file so bulky that it warns the symptom we are talking here.

I then delete all temp under program/winfax…but the effect is minimal.

Any great idea? Thks u all very much…:)