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i wonder if it works by removing all users in Symdiag.exe dialogue (one submenu namely regacces.exe….so that there is no body using the winfax at all.

I have tried this…then there is no more warning of “Another user on this computer is using…”…and the outbox pending comes out again (those outbox pending before the power failure)..

But then I cannot set the features of the modems…the two modems I used to broadcast showed there as usual but with some features like setting prefix hidden…..

Do I just need to remove the modem in Windows and reinstall it back…