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According to the online help, this is how is supposed to be done. However, you might have found a bug in WinFax.

Sorting phonebook records using multiple criteria

1. Start Message Manager.
2. On the Go menu, click Phonebooks. The Phonebook window opens
3. In the phonebook list, click the phonebook you want to sort.
4. On the View menu, click Sort. The Sort dialog appears.
5. In the 1st Key section, do the following:

a) In the 1st Key drop-down list, click the appropriate primary sorting criterion.
b) Click Ascending or Descending.

6.Repeat step 5 for the 2nd Key and 3rd Key sections.


You can also control the sorting of information in the record list by clicking the column heading by which you want to sort. For example, click Company to sort the phonebook by company. To sort in the reverse alphabetical order, click the column heading again.