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there are no differences in functionality between 10.02 and 10.03 except for some fixes related to Windows XP/SDK and Outlook XP/2003 problems.

You should have received a free upgrade to 10.03 if you encountered a problem that was specific to 10.02 (except I believe Symantec will charge you for shipping and Handling for the CD ROM )

glad to hear the forums are helpful to you.