Fax Software

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#6569

Anonymous
Member

Step 1:

First I recommend making a backup of your current data now, by copying the entire contents of the E:My DataWinFax directory to a new directory, such as E:WinFaxOld, so now you have 2 copies of the data incase something else goes wrong.

Step 2:

For your reference, These are the files you are concerned with.


The Default Phonebook related Files:

02/13/2005  09:33 PM               634 MY-PH-BK.dmp
01/12/2000  06:57 PM               188 MY-PH-BK.WFB
02/16/2005  03:37 PM           109,568 MY-PH-BK.WFD
02/16/2005  09:03 PM               128 MY-PH-BK.WFF
02/16/2005  03:37 PM                54 MY-PH-BK.WFG
01/12/2000  06:57 PM                 0 MY-PH-BK.WFR
02/16/2005  03:37 PM           287,316 MY-PH-BK.WFX
02/16/2005  03:37 PM               256 MY-PH-BK2.WFD
02/16/2005  03:37 PM                54 MY-PH-BK2.WFG
02/16/2005  03:37 PM            37,052 MY-PH-BK2.WFX
04/20/2002  11:12 PM               256 MY-PH-BKS.WFD
04/30/2002  04:20 PM                54 MY-PH-BKS.WFG
04/20/2002  11:12 PM             6,588 MY-PH-BKS.WFX

The default Send/Receive/Outbox Log related Files

02/15/2005  09:14 PM               632 Status.dmp
02/15/2005  09:14 PM               188 Status.WFB
02/16/2005  09:03 PM           404,736 Status.WFD
02/16/2005  09:03 PM               128 Status.WFF
02/16/2005  09:03 PM                54 Status.WFG
02/15/2005  09:14 PM                 0 Status.WFR
02/16/2005  09:03 PM           436,522 Status.WFX
02/16/2005  09:03 PM               256 Status2.WFD
02/16/2005  09:03 PM                54 Status2.WFG
02/16/2005  09:03 PM            16,678 Status2.WFX
02/16/2005  09:03 PM               256 Status3.WFD
02/16/2005  09:03 PM                54 Status3.WFG
02/16/2005  09:03 PM            24,300 Status3.WFX
02/15/2005  09:14 PM               256 StatusS.WFD
02/16/2005  09:03 PM                54 StatusS.WFG
02/15/2005  09:14 PM             5,490 StatusS.WFX

The 2nd step is to rebuild the log structure using a tool included with WinFax called “rebuild” and/or “optimize”. This may resolve the problem, providing the issue is related to database corruption.

Now, Exit all open programs, and stop the WinFax PRO service if you are running Windows NT 4.0, Windows 2000 or Windows XP.

Click Start, point to Find, and click Files or Folders. The Find dialog box appears.

From the Look In drop-down list, select the drive onto which you installed WinFax PRO.

In the Named field, type rebuild.bat and click Find Now.
Windows displays all files matching the search criteria.
Double-click the Rebuild.bat file. A dialog box appears, prompting you to select a database to rebuild.

Locate the Data folder. By default it will reside under C:Program FilesSymantecWinFax. If you have moved it or installed to a different folder, navigate to the Data folder.
(In your case, E:My DataWinFax)

Select the .wfb file, and click Open to start the repair process.
Click Close. (For the Log, it will be Status.WFB)

Repeat this process for all other .wfb files. These are the phonebook and log files.

Once all .wfb files have been rebuilt, close the Find window.

If you continue experiencing difficulties, locate and run Optimize.bat instead of Rebuild.bat.

Let me know if that works.

Edited By Moderator on Feb. 17 2005 at 13:42