Fax Software

Community Forums

#6683

JohnD
Participant

Hi,
there should be a module name with the error message. If not, what other programs have you running in the background? Have you tried installing WinFax in SAFE mode ??

1. Cancel the installation
2. Verify that Windows is set to show all files.
3. Create a temporary folder on the C drive, such as C:wfx.
4. Copy the WinFax folder from the WinFax CD to the C:wfx folder.
5. Restart the computer in Safe mode.
6. Delete Temp Files
7. Delete the WinFax folder that was created during the failed installation.
8. Run the Setup program.

Check this link for details on starting Windows in safe mode and installing WinFax in safe mode.

http://service1.symantec.com/SUPPORT….6581904