Fax Software

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You need to disable the WinFax PRO Controller before you attempt the backup.

I’m guessing you have the Controller start with Windows, then manually double-click WinFax PRO icon to start WinFax.

Since the backup is automatic, you need to close the controller first then start WinFax PRO.

I believe this is a bug in WinFax. It should be able to detect the controller is running and close it automatically, but it doesn’t