Fax Software

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If the server is setup as a fax sharing Host, then you need to have the Controller running at all times. Logging on as a different user, a reboot, or logoff will cause the controller to shutdown and Fax Sharing to fail on all other machines that connect to it. Its unfortunate, but one of the requirements for Fax Host Sharing is that you are logged on to the machine at all times.
A suggestion would be to have a WinFax Host setup on a machine that you don’t need to log on with different users, reboot (too often) or keep logged off.