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The Controller should load automatically once you start the Message Manager. So, it shouldn’t matter which one you start first.

Yes, if the connection between host-client fails, you may have to even restart the Host before the client will connect again. I find this is a rare occurance.

But before having to restart the Host, I would first check for any running winfax processes on the client machine where the controller fails to load, and terminate them first before restarting the Client. Look for processes such as “wfxctl32” or “wfxmod”