Fax Software

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#7135

admin
Keymaster

@krafty8989 wrote:

I am on-site right now and trying to follow instructions. The fax appears in the outbox, but when I right click over the event there is no “Other” to select. I have the following:

Properties – grayed out, Delete, Open, Create Event – grayed out, copy to, move to, hold, release, kold all, release all, Send now, modify delivery, collapse group.

Now, from this machine, a different one than the one I was using last week, I have a different error. I go into program setup, client, select the host – no errors. When I try to fax, I get the following error message: Win Fax PRO is unable to connect to the WinFAx Pro Host station called whatever. Make sure an account has been created for you on the host station (using the same name/password used to login to your client station). This has been done. What I did is setup ALL machines to log on as Administrator with no password – and these are the settings on the host machine. I can browse this machine no problem, and I can setup the client software with no issues.

K – what next?

PS – I am faxing from inside of ACT 2000.

HELP!!!!

you need to click on the log headings, across the top, then right-click, and select “Other” from the pop-up menu.

If your getting this error “Win Fax PRO is unable to connect to the WinFAx Pro Host station called whatever. Make sure an account has been created for you on the host station (using the same name/password used to login to your client station).”
then HOST Fax Sharing may be setup, but a connection is not made.

I suggest you follow these steps on the CLIENT Windows XP SP2 machines only.

SECTION 1,2,3 ONLY If you are using Windows Firewall, if not skip these step. IF YOU are using another Firewall, make sure Section 2 is followed for your specific firewall software.

Section 1: To ensure that the Windows Firewall is enabled

At the host computer, log on as a user with Administrative privileges.

From the Start menu, click Settings > Control Panel.
If using the Classic View, double-click Windows Firewall. Otherwise, click Security Center and then, in the “Manage security settings for:” section, click Windows Firewall.
Select On (recommended).

Section 2: To add the WinFax Controller program to the Windows Firewall Exceptions list.
On the Exceptions tab, click Add Program.
Select Controller. The “Path:” box displays a path that ends in Wfxctl32.exe.
If the host and client are on the same network (subnet), click Change scope and select My network (subnet) only.
Click OK, and then click OK again.
In the Programs and Services list, ensure that the box next to Controller is selected.
Click OK, and close the Windows Control Panel.

Section 3: To enable Remote Administration traffic through the Firewall by enabling RPC and DCOM

From the Start menu, select All Programs > Accessories > Command Prompt.

Type netsh
Type firewall
If the host and client are on the same subnet, type:
set service REMOTEADMIN ENABLE SUBNET

otherwise, type:
set service REMOTEADMIN ENABLE ALL

Type show service and verify that Remote Administration is enabled.
Type exit and then type exit again.

Section 4: To enable machine wide, remote access to COM for Anonymous Logon users
From the Start menu, click Settings > Control Panel.
If using the Classic View, double-click Administrative Tools. Otherwise, click Performance and Maintenance, and then double-click Administrative Tools.
Double-click Component Services.
From the Console Root, open Component Services > Computers > My Computer.
If you see a Security Alert dialog box, click Unblock.
Right-click My Computer, and click Properties.
In the My Computer Properties dialog box, on the COM Security tab, in the Access Permissions group, click Edit Limits.
In the Access Permission dialog box, choose ANONYMOUS LOGON, and select Allow on the Remote Access entry.
Click OK, and then click OK again.
Close the Component Services window and the Administrative Tools window.