Fax Software

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what kind of phonebook is it? was it imported, linked etc.?
are any associated applications running in the background when you try to delete it in WinFax?
its possible another application is linking to the same files, causing the failure to delete the phonebook in WinFax.

Click on the phonebook name entry in WinFax, then click FILE, PROPERTIES. This should show the complete path/filename of the phonebook.