Fax Software

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Can you do a Modem Query again, (step 3 from the suggestions above)
Was does the ATI3 result show? If the updated drivers were installed ok, the new result should have a different version displayed. example — “ATI3 – SoftK56V_B2.1_V7.67.00.50”

Is this a new installation of WinFax that has never worked with this specific modem since you installed it, or was it working before and started displaying this error message recently?

Do you have any other software that may be using the fax modem when WinFax is attempting to send a fax? Other fax software, or data communications software could trigger this error in WinFax.