Fax Software

Community Forums

#7787

ringadeal
Member

If you have access to a new (different model) modem, you can try uninstalling any modem in Windows, turn off the PC and then physically remove the fax modem from the PC. Boot the new PC without the fax modem, so it initializes Windows again without the fax modem, now shut down the PC and install the new modem according the the directions of the manufacturer.

Okay, I have all my new modem equipment. Must I first uninstall the old modem and physically remove it from my computer?
If yes, can you please elaborate on how this is done? My existing modem is a Conexant D850 56K V.9x DFVc and OS is XP Pro.

thanks!