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They both have problems specific with some U.S Robotics type fax modems.

You may want to try adding a S36=0 or S36=8 setting to your initialization string setup.

(Line 2 in the initialization string should read ATS36=0 or ATS36=8) (this is a ATS36=0 (Zero) not the letter O)

This can be done in the SETUP, MODEM, PROPERTIES, Fax Tab dialog box.