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I have just had this problem. It appeared after doing a complete Uninstall ‘ Reinstall of Winfax PRO 10.02, using the Disk. The test run after installation worked 100%. The next day, I was faced with an error message, asking me to close the COM1 port. This was an impossible task. Eventually I removed the D-Link DFM-562E External Fax Modem and did a complete Reinstallation including Drivers from the Disk.

Presto – it worked 100% – and WinFax 10.02 has performed without a fault all this week, 🙂