Fax Software

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#7919

admin
Keymaster

@cedarglen wrote:

We upgraded Quickbooks and somehow it effected Win Fax. 10.2 We cannot attach pages to be faxed, we get the error message ‘WinFax not active for this user’
When we cancel ‘send’ the program locks up the computer…need to reboot.
Thanks

If you get the error “WinFax is not active for this account” you need to make sure you start the WinFax Controller first before attempting to print a fax to WinFax.

Also, with version 10.02 and above, make sure that WFXSNT40.EXE and WFXSWTCH.EXE processes are being started with Windows. They are required to use WinFax.