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@pao_pao3 wrote:

When I deleted the Winfax printers and reinstalled them, the HP printer installed in my PC was also rediscovered by the system. So I assumed that there was a conflict with the HP printer driver and the Winfax drivers.

I just wanted to let you know that the solution here hit the spot. Thank you!

Glad to hear that worked for you.

Just a note, when you reinstall the WinFax PRO printer drivers (in Windows XP), the Windows Spooler service is stopped so the WinFax drivers can be installed , so it may appear that all your printers get “reinstalled” but that is not the case. When the Printer Spooler is stopped, all your printers vanish from the printers control panel. They re-appear once the print spooler service starts again.