Fax Software

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#7936

admin
Keymaster

Here is something you can try to determine if the problem is related to your existing WinFax data folder contents. Shut down WinFax and the Controller, and then rename the WinFaxDATA folder to DataOld (or anything else other than DATA), then start WinFax PRO. A new DATA folder will be created with the default send / receive logs and phonebook (both will be blank )

Now try sending a fax to see if problems persist.

If they do not, then the problem is with your existing data folder and would require additional troubleshooting to determine what exactly is causing the problem.

If the problem still exists, then problems could be related to the fax modem drivers , the WinFax installation, or another possible hardware/software issue with the fax modem.

To go back to your existing data folder, just close WinFax and the Controller and rename the DATA folder to DATATEST, and rename the original DATA folder back to DATA and then start WinFax.