Fax Software

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We have been having a similar problem receiving faxes. We use WinFax Pro 10.02. We have 4 computers networked. All use winfax but only one machine is set to automatically receive faxes. Sometimes while receiving a fax, the program hangs. We can terminate the program (terminating twice using task manager will allow the winfax to reset to automatically receive) but we cannot recover the fax that was incoming when the program froze. Any ideas?