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Hello again. Thanks for the detailed reply!
I hit a snag, however.

Everything made sense (easy as it should be, *smile*), until I hit #5 on your list – “Click the Area Code Rule button. The Area Code Rule dialog appears”

In the Location tab, there doesn’t seem to be an “Area Code Rule” button, nor does one appear if I click to create a new location.

There are options to change the area code, change the number that I’m dialing from, add a prefix, etc.

Is there any information I can provide you that will help this along? Like a screenshot or anything?

All the best,