Fax Software

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try re-running the winfax setup file, wtnsetup.exe, found in the WinFax directory/folder.

also try running insprint.exe, also from the WinFax directory/folder. (This will reinstall the printer drivers)
also ensure the printer is set to print on the “FaxModem
port, for example, “WinFax on FaxModem” and “WinFax (Photo Quality) on FaxModem”