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problems like this can be related to any number of items, the first item is the modem drivers and I would suggest ensuring you have the latest drivers installed. ModemSite.com has information on this type of modem, using the Broadcom chipset.


This site has links to drivers which you may want to try if this is the modem you have installed on your PC.

I should also mention that “software driven” modems are the least reliable type of fax modem for use with WinFax PRO (and many other fax programs). They can cause lock ups like you mention because they are software driven. Software driven modems are low cost solutions that many bundled manufacturers (Dell, Gateway) will supply with their computer systems.

Edited By Moderator on 1166234495