Fax Software

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#8240

admin
Keymaster

Is this a new install of WinFax PRO 10.01 on Windows XP SP3 where the drag-and-drop depot never worked? or was it working previously?

Since the drivers are failing, I’d suggest you
Delete both WinFax printers (right click, Delete)
Reboot the computer.
Confirm after reboot that both WinFax PRO printer drivers are not installed.

Re-run WINFAX TOOLS, click on INSTALL & SETUP TOOLS
Click INSTALL PRINTER DRIVER
Allow the printer drivers to reinstall.
Wait about a minute, then go back into the Printers to check if they both appear. (You might have to refresh the window if it was already open)

Reboot the system again.
Start WinFax PRO.
Test the printer by starting a test print.
If it is working properly, the WinFax Send Dialog box should appear, with a copy of the test fax image in the left hand side-preview window.