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Nevermind.. I selected COM1 and it gave an error.. I went to choose TAPI again and all of a sudden COM4 was available. I switched it to COM4 as a test .. (did you want me to select com4 or com3? com4 is the com port the modem is set to.)

I’ll report back to let you know if it helps.

Sorry for the double post.. I cannot edit my original post.