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#8360

JohnD
Participant

Sounds to me that your logs have been corrupted I would recommend the following.

How to rebuild the Log and Phonebook files
In the TalkWorks directory, double-click the SYMDIAG.EXE file. (Should be in the c:program filessymantectalkworks directory)

Click Launch Application or Applet, then click Next.
Select TalkWorks PRO, and then Select “Delfix -REBUILD” and click Finish.
Locate the Data folder. By default it will reside under C:Program FilesSymantecTalkWorks. If you have moved it or installed to a different folder, navigate to the Data folder.
Select the .wfb file, and click Open to start the repair process.
Click Close.
Repeat steps for all other .wfb files. (These are the phonebook and log files.)
Once all .wfb files have been rebuilt, click Close on the SymDiag window.

If you continue experiencing difficulties, select DELFIX -Optimize instead of -Rebuild in step # 3.

The following are the same steps as above, but using a different method:

How to manually rebuild the Log and Phonebook files
Exit all open programs, and stop the WinFax PRO service if you are running Windows NT 4.0, Windows 2000 or Windows XP.

Click Start, point to Find, and click Files or Folders. The Find dialog box appears.
From the Look In drop-down list, select the drive onto which you installed WinFax PRO.
In the Named field, type rebuild.bat and click Find Now. Windows displays all files matching the search criteria.
Double-click the Rebuild.bat file. A dialog box appears, prompting you to select a database to rebuild.
Locate the Data folder. By default it will reside under C:Program FilesSymantecWinFax. If you have moved it or installed to a different folder, navigate to the Data folder.
Select the .wfb file, and click Open to start the repair process.
Click Close.
Repeat this process for all other .wfb files. These are the phonebook and log files.
Once all .wfb files have been rebuilt, close the Find window.

If you continue experiencing difficulties, locate and run Optimize.bat instead of Rebuild.bat.

goodluck

Edited By JohnD on Sep. 10 2004 at 09:29